The troubled Mingo County Public Service District is under an order from the Public Service Commission (PSC) of West Virginia to submit a 10-point corrective action plan.
The PSC wants the district to address customer complaints and also told it to make an adjustment to one of its rates.
The PSC stopped short, however, of declaring the Mingo County Public Service District as distressed or failing.
Several hundred customers suffered loss of water because the system could not adequately treat water taken from the Tug Fork of the Big Sandy River. The 4,300-customer system could not handle the water cleaning process because its sediment tanks were full.
The water district was ordered to provide a plan to correct a deficiency in the number of employees, replace failed and outdated equipment, address state regulatory agency violations, restore equipment redundancy, alleviate safety issues, install new equipment and telemetry for tanks, provide safe and continuous water service, develop an asset management plan and seek immediate and long-term funding to deal with its problems.
The district was ordered to file quarterly status reports with the Commission. It was also told to amend its leak adjustment rates.
More information on this case can be found on the PSC website: www.psc.state.wv.us. Click on “Case Information” and access Case No. 25-0027-LRR-PWD-GI.