Eric Douglas Published

COMET System Makes Foster Care Communication More Secure

A small child is shown sitting on a suitcase and hugging a tattered teddy bear.
The Communication & Operations Mobile Engagement Tool (COMET), from the West Virginia Department of Human Services (DoHS), is designed to strengthen communication and collaboration across the system.
IdeaBug Inc./Adobe Stock

Foster parents, caseworkers, attorneys, service providers, and other authorized participants in the state’s foster care system can use a new secure platform to share information and track updates. 

The Communication & Operations Mobile Engagement Tool (COMET), from the West Virginia Department of Human Services (DoHS), is designed to strengthen communication and collaboration across the system.

By reducing delays and preventing miscommunication, the platform is expected to ensure that children and families receive timely, consistent support.

Phase 1 of COMET went live on September 2, just three months after the project began. This first phase established secure communication and case tracking. 

Phase 2 will offer more tools, including a mobile application to further increase accessibility.

The following is the roll out schedule for Phase 1 of the program. 

9/1/2025Randolph County
9/15/2025Monongalia County
9/29/2025Wood, Wirt, Putnam, and Mason Counties
10/13/2025Lincoln, Boone, Lewis, Upshur, Barbour, Preston, and Taylor Counties
10/27/2025Jackson, Roane, Calhoun, Braxton, Cay, Gilmer, Webster, Mercer, and Kanawha Counties
11/10/2025Grant, Mineral, Hardy, Tucker, Hampshire, Pendleton, Morgan, Wayne, and Cabell Counties
11/24/2025Nicholas, Fayette, Brooke, Hancock, Ohio, Marshall, Tyler, Wetzel, Doddridge, Ritchie, Pleasants, McDowell, and Wyoming Counties
12/8/2025Raleigh, Greenbrier, Monroe, Summers, Pocahontas, Logan, and Mingo Counties
12/22/2025Harrison, Marion, Berkeley, and Jefferson Counties