Service Outage

PSC Task Force Takes Step Back From Standardizing Utility Outage Notifications 

The task force acknowledged that there cannot be a one size fits all solution to notifications across industries.

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PSC Investigating Utility Service Outage Notification Systems

West Virginia’s Public Service Commission has ordered 14 regulated state utilities and cable providers to explain how they notify their individual affected customers of service outages and what plans they have, if any, to improve notification systems

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