Chris Schulz Published

Computer Mainframe Issue Leads To DMV Outages

Warning Sign, Icon of a car with text that reads DMV on a yellow highway sign with sky background.Karen Roach/Adobe Stock

A computer issue has left 26 regional offices of the West Virginia Division of Motor Vehicles (DMV), as well as kiosks and the organization website, with limited capacity.

In a press release Thursday morning, the DMV said a mainframe computer is down because of a hardware issue and no driver’s licenses or IDs, or motor vehicle renewals can be issued. The computer issue means the county sheriff’s offices are also unable to process vehicle renewals.
There is no estimated time as to when services will be restored. Regional offices remain open, but DMV customers should be aware that all services could be disrupted. Customers are advised to continue monitoring the DMV website and social media for updates.