West Virginia American Water

Two utilities are seeking a change in the way state regulators determine the rates that customers pay.

West Virginia American Water and Mountaineer Gas have asked the Public Service Commission to base rate calculations on a future year's projected spending and income.

West Virginia American Water

West Virginia American Water has completed repairs in Dunbar.

Repairs have been made to a 36-inch water transmission main in Dunbar following two leaks on a newly installed section of pipe. The system relay station in Dunbar has been restarted and normal pumping capacity has resume to areas west of Dunbar. All booster stations except one have been restarted and are beginning to re-pressurize.

West Virginia American Water

West Virginia American Water crews have once again responded to a leak in Dunbar.

Water crews are performing an emergency shutdown on a 36-inch water transmission main in Dunbar so that repairs can be made to a new leak that developed today. Crews are working to dig up the area and determine the new issue. It’s not yet been determined when the repairs might be finished.

West Virginia American Water

After repairing and returning a 36-inch water transmission main to service overnight, West Virginia American Water is resuming work to address a new leak that occurred around 6 Thursday morning at the same site where yesterday’s work was completed. Excavation crews immediately returned to the site and are currently working to re-excavate the main and determine the issue. Estimated time for repairs cannot yet be determined.

West Virginia American Water

  DUNBAR, W.Va. (AP) - West Virginia American Water says it has repaired a transmission main break that disrupted service to about 25,000 customers.
     The company is asking affected customers to limit all non-essential water use while it restores service.
     The break occurred Tuesday evening on a 36-inche main in Dunbar. It left customers in parts of Cabell, Kanawha, Lincoln and Putnam counties without water service or with low water pressure.
     A boil water advisory remains in effect. Water distribution sites have been set up for affected customers.
     West Virginia American Water said this morning that it doesn't know when service will be restored to all customers because it can't predict demand on the water system.
Water distribution sites are currently available at Andrew Jackson Middle School in Cross Lanes, Dunbar Plaza,West Virginia State University, Nitro High School, West Side VolunteerFire Department in Saint Albans, Eleanor Tech Center, Winfield Courthouse,Buffalo Fire Department, Poca Fire Department, Hurricane Fire Department,Bancroft Fire Department and Culloden Fire Department. Customers should bring their own containers to fill.


Thousands of people in eastern Kanawha and western Putnam counties are waking up without water this morning after a water main break in Dunbar yesterday.
A boil water advisory is also in effect for those customers who have low water pressure.

Foo Conner / Flickr

An advocacy organization formed after a 2014 chemical spill has filed a petition to intervene in West Virginia American Water's rate case.

The state's biggest water utility is seeking Public Service Commission approval for a 28 percent rate increase. The company attributes the proposed increase to $105 million in system improvements since 2012 and $98 million in projects planned through February 2017.

Elk River
Malepheasant / wikimedia Commons

A judge is letting a lawsuit continue against a utility and a chemical producer over a chemical spill that sullied 300,000 people's tap water.

In Charleston federal court Wednesday, Judge John Copenhaver denied most dismissal motions by Eastman Chemical, West Virginia American Water and its parent company, American Water Works.

The judge tossed or partially dismissed a few counts.


Authorities say old skeletal remains have been found by West Virginia American Water Co. employees while they were working in Pratt.

WCHS-TV reports deputies said the skeleton was found by water company workers along Washington Street about 11:30 a.m. Monday. A spokeswoman says crews were working on tying water lines to a new water main when the remains were found. She says the remains were found in two locations 40 feet apart.

water faucet

A water company had to delay repairs to a water main and retracted a statement for Charleston residents to limit water use.

The Charleston Gazette reports West Virginia American Water sent a request Wednesday morning to its customers to restrict water usage while the company made repairs to a 36-inch water main. A sinkhole appeared in the area May 18.

West Virginia American Water
Foo Conner / Flickr

West Virginia's biggest water utility wants to increase its rates by 28 percent.

On Thursday, West Virginia American Water announced a $25.5 million case to increase rates with the Public Service Commission.


West Virginia American Water announced Thursday they’re doling out grants to six community organizations.

The grants are part of West Virginia American Water’s 2015 Environmental Grant program. It’s a program designed to help innovative, community-based environmental projects that improve, restore or protect watersheds, surface water or groundwater supplies.

Foo Conner / Flickr

The company that provides water to nearly 600,000 West Virginians has notified regulators it intends to file a rate case for its water and wastewater operations.

The notice was given by West Virginia-American Water Company to the Public Service Commission of West Virginia. It says the company expects to file its case within 30 days.

photo by Cecelia Mason

Appalachia is no stranger to industrial or environmental disasters that affect our water. Because of crumbling water infrastructure in many coalfield communities, folks often turn to bottled water for regular use.

But not all bottled water is equal. At least that’s according to judges at the 25th annual Berkeley Springs International Water Tasting & Competition, which took place February 19-22. The competition judges the taste of bottled water, purified water, and municipal city waters from across the world were judged.

Melissa Ellsworth

On Sunday, the U.S. Department of Transportation’s Federal Railroad Administration announced that its full-scale forensic investigation is now underway in earnest, following last week's train derailment.  

Federal Investigators say it could be weeks before we know what caused the CSX train to derail last Monday.

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Courtesy Photo / Mike King

On Monday, a 109-car CSX train derailed along the Fayette-Kanawha county line, causing crude oil to spill into the Kanawha River, giant fireballs to stretch hundreds of feet into the air and one home to catch fire.

Governor Earl Ray Tomblin has placed Fayette and Kanawha counties under a state of emergency as emergency officials continue to respond.

The public utility company West Virginia American Water announced a call for water project entries today. The company’s 2015 Environmental Grant Program offers funds for projects that improve, restore or protect the watersheds, surface water and/or groundwater supplies located within West Virginia American Water’s service territory

Elk River Chemical spill
wikimedia / Wikimedia

State utility regulators are telling a regional water company to make more information public about how it responded to a January chemical spill.

West Virginia utility regulators are again postponing hearings for the water company affected in a January chemical spill.

In an order last month, the state Public Service Commission canceled hearings scheduled Feb. 10-12 for West Virginia American Water.

The commission is probing the water company's response to a chemical spill that tainted its water supply. The Freedom Industries leak spurred a tap-water ban for 300,000 people for days.