Associated Press Published

Legislation Aims to Hold Providers to Internet Promises


 The House of Delegates is reviewing legislation that would require Internet providers to offer download speeds of at least 10 megabits per second to promote their broadband service as “high speed,” according to the Charleston Gazette-Mail. 

Many rural West Virginians don’t have Internet speeds anywhere near that. Customers with slow service can’t use TV- and movie-streaming services.

In 2014, Frontier Communications customers filed a class-action lawsuit. It alleges the company provides speeds slower than advertised.

Frontier contends customers get the service they paid for.

Lawmakers say they’ve fielded an increasing number of complaints from constituents about Internet service.