Customers Struggle with Landline Outages Amid Frontier Audit


On this West Virginia Morning, last week, the West Virginia Public Service Commission announced it had selected a firm to audit Frontier Communications and its copper network, which provides service to landline phones throughout the state. 

National statistics show more residents are using wireless phones exclusively. Yet, many people in rural communities don’t have that option and are still dependent on their landline phones for emergency response.

Hundreds of Frontier customers have written to the commission to complain about more frequent and longer-lasting outages that some say are putting them in danger. Report for America corps member Emily Allen has the story.

Also on today’s show, tens of thousands of young people from more than 150 countries are hanging out in West Virginia. Glynis Board of West Virginia Public Broadcasting reports the 24th World Scout Jamboree is being hosted in the U.S. for the first time since 1967.

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