Parent Offers A Look Into West Virginia Foster Care

In 2021, Dianna Canifax and her husband Lee decided to become foster parents. In December of that year, they received their first placement. That’s when the family learned about the communication gaps within the state’s foster system.

A foster parent testified before the Joint Committee on Children and Families during April interim meetings, citing communication problems within the system.

In 2021, Dianna Canifax and her husband Lee decided to become foster parents. In December of that year, they received their first placement. That’s when the family learned about the communication gaps within the state’s foster system.

“There was very little to no information given to us,” Canifax said. “We didn’t know what [our foster daughter’s] history was or her medical issues.”

Canifax is also a trained mental health therapist for children and said she and her husband picked up the seven-month-old from the hospital and learned the child suffered from breathing problems and seizures.

The family spent the next five months attending every appointment and properly treating the child’s ailments. 

However, the most devastating portion of Canifax’s care for the child was the removal.

“She had only seen her parents in the past seven weeks for two hours,” Canifax said. “[The child’s biological mother] had told the workers at the agency ‘I have no attachment to this child.’ And [the mother] did not know she’d had a seizure, or what medication or when she was on her goals for birth to three.”

Regardless, the courts returned the baby to her biological mother.

This experience did not stop the family from continuing to foster. The Canifax family hopes to adopt the two children currently in their care but has had trouble getting in contact with CPS about the status of the adoption.

“But we’ve had, you know a little bit of problems with communication over the last year and a half, which from both professional and personal side, I know that our system is just…we have so many kids that need our help,” Canifax said. “And that’s kind of why we made the decision to go into foster care and hopefully adopt.”

Canifax credits her communication with CPS to her organization and communication skills, noting that she keeps track of custody hearings regarding the children in her care.

In response to a request for comment, the West Virginia Department of Health and Human Resources Commissioner of the Bureau for Social Services Jeff Pack said:

“The West Virginia Department of Health and Human Resources (DHHR) appreciates the tremendous support West Virginia’s foster and resource families and relative/kinship caregivers provide for children in foster care. DHHR is continuing to work with field staff and child placing agencies to create more opportunity for dialogue.”

Mountain State Native Talks Working In Hollywood On This West Virginia Morning

On this West Virginia Morning, Jillian Howell began making movies as a grade schooler.  The Putnam County native now works in Hollywood, but her passion is telling stories on film about worthwhile West Virginians.

On this West Virginia Morning, Jillian Howell began making movies as a grade schooler.  The Putnam County native now works in Hollywood, but her passion is telling stories on film about worthwhile West Virginians.

Randy Yohe talked with the Disney animation producer and documentary filmmaker about her show business start, her latest project and her drive to support Mountain State arts.

Also, in this show, the debate over the Pleasants Power Station isn’t just about the future of one power plant. As Curtis Tate reports, it’s about two.

And a foster parent identified problems within the system during testimony in front of the Interim Joint Committee on Children and Families. Emily Rice has more.

West Virginia Morning is a production of West Virginia Public Broadcasting which is solely responsible for its content.

Support for our news bureaus comes from Concord University and Shepherd University.

Caroline MacGregor is our assistant news director and produced this episode.

Listen to West Virginia Morning weekdays at 7:43 a.m. on WVPB Radio or subscribe to the podcast and never miss an episode. #WVMorning

DHHR Hires 29 New CPS Workers

According to the Child Welfare Dashboard, West Virginia has 6,262 children in its foster care system. 

According to the Child Welfare Dashboard, West Virginia has 6,262 children in its foster care system. 

That number has increased by 111 since January, but the DHHR hired 29 new CPS workers in the same period through targeted recruitment, job fairs and hiring incentives.

Gov. Jim Justice acknowledged the gap during his administrative briefing Wednesday but called the hiring initiative a significant improvement.

“We welcome the new hires and we’d tell you just this, if you want a life of great honor, and great feelings of accomplishment, and a feeling of really doing something wonderful and getting paid, you know at a good wage and everything, please contact the folks at DHHR,” Justice said.

According to the dashboard, the department is now 71 percent staffed.

“The complex nature of Child Protective and Youth Services cases have made these positions challenging to fill,” said Cammie Chapman, DHHR’s Deputy Secretary of Children and Adult Services. “The progress in recruitment and hiring is a direct result of the support that has been provided by Governor Justice, the West Virginia Legislature, and Interim DHHR Cabinet Secretary Jeff Coben.”

Officials Provide Clarity And Updates On Delayed Foster Care Payments

The Legislative Oversight Commission on Health and Human Resources Accountability (LOCHHRA) met Tuesday for an update on the DHHR’s years-long overhaul of critical computer systems.

The Legislative Oversight Commission on Health and Human Resources Accountability (LOCHHRA) met Monday to discuss the transition plan for the West Virginia Department of Health and Human Resources (DHHR). But lawmakers also heard about other issues, including an update on the years-long overhaul of critical computer systems.

In 2016, the DHHR undertook a project to replace three antiquated computer systems: the Family and Children Tracking system, the Recipient Automated Payment Information Data system and the Online Support Collections and Reporting system.

The goal was to replace those three systems with one integrated platform to modernize the technology for efficiency and reduce costs.

The contract was awarded to Optum Technologies in November 2017. The total cost of the contract over 10 years is $308 million.

The build and implementation of the new People’s Access to Help or PATH system cost just under $163 million. About $138 million, or 84 percent, comes from federal funding and about $24 million comes from state funds.

The implementation phase is milestone based, meaning that the vendor does not receive payments until certain work is completed.

In Feb. 2020, just prior to the pandemic, the DHHR released the PATH public portal which was an update to the online application where people can apply for various services including Medicaid, SNAP and child support.

Justin Davis, assistant to the cabinet secretary of DHHR, told lawmakers Monday the new system will add efficiency to the workforce and help improve the quality of the services that DHHR delivers.

“We’re implementing PATH in a phased approach,” Davis said. “We’re onboarding certain pieces of functionality and certain programs over a period of time, it’s not everybody jumping into the pool all at once.”

In January 2023, the DHHR launched the Child Welfare Social Services portion of the new system. 

Cammie Chapman, deputy secretary of DHHR’s children and adult services, said when the site launched in January, the department was not aware that launching the site would impact payments. 

She said they realized the error when processing February payments and found the payments to be missing or incorrect. All payments were affected to some degree and left some recipients without their money for weeks.

“Because we knew that these issues were coming up, and as soon as we were able to get a full grasp of what was going on, we worked with the auditor’s office, we worked with the treasurer. Those offices could not have been more supportive and getting checks out as soon as possible,” Chapman said. “They did special check runs for us, they got off their schedule, and they did whatever they could to help us make payments as quickly as we could, once we knew that they were correct.”

Chapman said Mission West Virginia is helping the DHHR coordinate reimbursement for any fees that may have resulted from these delayed payments.

She reported to the committee that the department is back on schedule and in the first week of April, released over 22,000 payments in the amount of about $25 million.

Physician And Lawmaker Talks State Health Issues

On this episode of The Legislature Today, West Virginia often gets poor grades for the health of its citizens. Recently, the American Lung Association rated the state as failing when it comes to several categories relating to smoking cessation. WVPB’s Appalachia Health News Reporter Emily Rice sat down with Del. Matthew Rohrbach, R-Cabell, who is a practicing physician.

On this episode of The Legislature Today, West Virginia often gets poor grades for the health of its citizens. Recently, the American Lung Association rated the state as failing when it comes to several categories relating to smoking cessation. WVPB’s Appalachia Health News Reporter Emily Rice sat down with Del. Matthew Rohrbach, R-Cabell, who is a practicing physician.

Also, after hearing stories in the House of Delegates about health care provider misconduct and foster families not receiving their proper funds, a proposal to split the state Department of Health and Human Resources into three cabinet positions was up for a final vote Tuesday. Randy Yohe has the story and outcome.

A bill allowing the Foster Care Ombudsman more authority to protect children in state care passed the Senate unanimously. As Emily Rice explains, the bill has been through many amendments before Tuesday’s vote.

Finally, the American Heart Association was in the rotunda this Valentine’s Day promoting heart health. Chris Schulz has the story.

Having trouble viewing the video below? Click here to watch it on YouTube.

The Legislature Today is West Virginia’s only television/radio simulcast devoted to covering the state’s 60-day regular legislative session.

Watch or listen to new episodes Monday through Friday at 6 p.m. on West Virginia Public Broadcasting.

Foster Care Payments Delayed, Advocates React

Payments due to caregivers of 2,300 West Virginia foster children will be delayed in the month of February.

Updated on Friday, Feb. 10, 2023 at 4:53 p.m.

Payments due to caregivers of 2,300 West Virginia foster children will be delayed in the month of February.

According to a release from the state Department of Health and Human Resources (DHHR), the delay was caused by the department’s conversion from the Families and Children Tracking System (FACTS) to the West Virginia People’s Access to Help (WV PATH).

The information had to be manually entered and appropriate payments are being processed now. Payments are usually issued the second week of the month and will return to their normal schedule in March.

Adoption subsidy payments will be made the week of Feb. 13.

Foster families experiencing issues with payments may contact DHHR Client Services at 1-800-642-8589.

Those with emergency needs may contact their local DHHR office and families may also dial 211 for assistance with locating local resources.

Advocacy Group Responds

The WV Foster Adoptive and Kinship Parents Network, an advocacy organization supporting those caring for the state’s most vulnerable children, released a statement Friday afternoon in response to the DHHR’s announcement regarding delayed payments to foster care parents.

The Network’s statement claimed that caregivers and foster parents throughout the state learned of the payment delay via automated phone calls just before the DHHR released their statement.

Marissa Sanders, Executive Director of the WV Foster Adoptive and Kinship Parents Network noted in the statement that many kinship and relative families are led by grandparents who live on a fixed income.

According to the statement, one caregiver who may be impacted said, “If there is a delay in receiving my stipend, it would impact a lot of my bills. I have to make arrangements to pay things on certain dates and when I have to break that arrangement because the funds aren’t coming when they’re supposed to then it’s hard and I take a chance on getting things shut off.”

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