Nonprofit Says Lack Of Water Access Is Costing U.S. Billions 

California based non-profit Dig Deep says there are 2.2 million people in the US who live without running water or a flush toilet in a report called “Closing the Water Access Gap in the United States.”

While the Infrastructure Investment and Jobs Act is expected to help with water lines and systems across the country, the new law wasn’t designed to help bring running water to every American. And yes, in America, in 2022 there are some families and communities that have never had running water or frequently lose water in their homes.

California based non-profit Dig Deep says there are 2.2 million people in the US who live without running water or a flush toilet in a report called “Closing the Water Access Gap in the United States.”

What is this costing the country?

A recent study found that the financial cost goes further than the individual families and their communities.

A study released this week by the same organization called, “Draining: The Economic Impact Of America’s Hidden Water Crisis,” found that the disparities cost families, communities and the US economy $8.58 billion each year.

George McGraw, the CEO at Dig Deep says while the cost starts at an individual and household level, it ripples out, eventually reaching the national economy as a portion of the Gross Domestic Product or GDP.

How did Dig Deep get to this number? 

“When you don’t have access to water and sanitation, it impacts every part of your life,” McGraw said.

The report accounts for things like time spent collecting water instead of going to school or work. McGraw said that’s money they don’t spend in their local economy, which in turn, contributes to the larger economy.

A family in Wyoming County was the central collection point for bottled water.

“And by our estimates, they’re causing almost a billion dollars in what economists call knock-on impacts to GDP,” McGraw said. “So our gross domestic product as a country is $1 billion lower than it could be if we closed the ‘water gap.’”

The report also accounted for the money a family spends on bottled water, additional health care because of a higher incidence of waterborne illness or diabetes. Lack of access to water is the reason more than 36,000 people have diabetes.

“Families that don’t have running water at home are more likely to buy sugary beverages,” McGraw said. “[Sugary drinks] are more aggressively marketed, they may seem more valuable than water, which may be the same price. In a lot of places we work, they’re just more available, it’s easier to buy a two liter of coke, than it is to buy a two liter of water. So this results in more cases of diabetes, hypertension, heart disease and death.”

McGraw points out that complications from diabetes increase because you can’t keep yourself healthy and clean at home without water.

What’s not in the report? 

As West Virginia Public Broadcasting found in 2017, the data about some water systems is limited or non-existent.

“We know from other surveys that about 2.2 million people or more in the U.S. don’t have running water or a flush toilet. We also know that that estimate is low because the census has a hard time penetrating rural areas where most of these people live, like rural West Virginia.”

Dig Deep found other limitations in the data and considers the staggering estimated cost “conservative.” The study focused on the 1.57 million people in the US who the census identified as living in households without running water or flush toilets. The report does not include people experiencing homelessness or people who can’t afford it or have had their water shut off.

“We couldn’t quantify, for instance, the health care burden for people who drink dirty water, because they don’t have access to clean water and are facing things like arsenic or lead poisoning,” McGraw said. “We couldn’t quantify the cultural impacts that this has on local communities, or the impacts of tourism or the water industry.”

How does this happen? 

It’s not a new problem. While some communities in West Virginia are familiar with losing consistent or clean water, there are still communities in America that have never had running water or flush toilets.

The report points to the New Deal after the Great Depression when President Franklin Roosevelt created several programs to help jump start the economy. The programs built water and sanitation systems through federal investment across the country. But the investments didn’t reach every community. The majority of the communities left out were poor, rural or communities of color.

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Water tank in McDowell County before start of Elkhorn Water project.

“Since then, more communities have fallen offline because of economic shifts, or disinvestment and infrastructure,” McGraw said.

According to the Annals of the American Association of Geographers you are more likely to live without access to water if you are a person of color in the U.S. While that’s not the case in the mostly white state of West Virginia, the community on the longest boil water advisory in the state of recent has a population that’s mostly black.

In southern West Virginia, many communities were built as “coal camps” by companies. This included the infrastructure in the communities. When coal operators, people and jobs left the area, they left behind remnants like some beautiful buildings, coal tipples and water systems. The crumbling infrastructure is not reliable, which means living without consistent, clean tap water.

There are many coalfield communities that live with this challenge. Some households have gone months without tap water. That’s if they were able to get water at all.

But projects spearheaded by the McDowell County Public Service District are improving the quality of life for residents in the region. The Elkhorn Water Project started back in 2015.

It took a combination of a USDA loan and grants from USDA Rural Development in addition to the Economic Development Administration (EDA), the McDowell County Commission and McDowell County Economic Development Authority.

But all of this still wasn’t enough. Phase One and Two of the Elkhorn Water project connected a new water source and paid for new main lines and the installation but getting the lines from the public lines to the homes, came to a screeching halt in low income communities. Residents simply couldn’t afford to pay for the connection. Dig Deep helped bring the project across the finish line by hiring a local team and paying for the hookups in what’s called the Appalachian Water Project.

The town of Keystone first went on a boil water advisory in 2010. It was lifted earlier this year. The town of Northfork’s boil water advisory was also lifted after almost ten years. But there’s still more work to do in McDowell and other counties in Appalachia and across the country.

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Water pipe where people collect water for their homes in Wyoming County.

“The reason that hasn’t been solved, I think, is because a lot of these communities are invisible to other Americans and to lawmakers,” McGraw said.

The economic impact study suggests that America should invest a lot more federal dollars to close what they call the “water gap.”

“Federal investments, since the 1970s, have fallen off a cliff,” McGraw said. “It’s just 4 percent of what it used to be in water and sanitation, which leaves these communities kind of to fend for themselves.”

A lot of the money allotted from the Infrastructure Investment and Jobs Act is intended for things like lead line replacement.

“A lot of the families that we serve at Dig Deep still won’t benefit from those funds,” McGraw said.

There are Americans in all 50 states who don’t have water taps or toilets. Other than the Appalachian Project, Dig Deep is managing three other projects to help pay for water connections in these communities. Dig Deep says the government should help more, pointing to the “wrong pockets dimension.”

“Meaning that [Dig Deep] could create a tremendous amount of economic value by closing the water and sanitation gap by something like $200 billion over the next 50 years,” McGraw said. “But not one single investor recoups all of that, some will benefit families directly, some will benefit their communities, some will benefit the national economy. And when multiple people benefit from an investment, sometimes there’s not one party who’s incentivized enough to invest all that money. And in those circumstances, the federal government has to lead just like they did in the 30s in the 50s. In the 70s, when we built this infrastructure for the first time, they had to come in and make this commitment, and that is going to mean increased federal funding. But as this report shows, it’s well worth every dollar.”

Spending billions of dollars in low income communities? Really? 

Inflation in America hasn’t been this high for 40 years, so it might seem like a tough political pill to swallow on Capitol Hill, but McGraw says the inflation and potential recession challenges in the U.S. are the reasons why the federal government should invest in more water and wastewater.

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Coal mine in Keystone, W.Va.

“This economic impact study didn’t just show how much money the economy’s losing every year,” McGraw said. “It also showed how much money we stand to gain by investing in this. You know, when you have the looming specter of a recession, federal investments are important to get people working and to sort of juice the engine of the economy. And there’s really few better investments you can make on this one.”

The study calculated that for every dollar the country invests in new access to running water and flush toilets it can expect a $5 return back into the national economy.

“These investments that not only make people’s lives markedly better, and save lives — an estimated 600 lives a year are lost because of the water gap — but that actually generates an economic return that generates wealth to create prosperity in some of the most marginalized, economically marginalized parts of the country,” he said.

Water Connections Finally Reach Wyoming County Mountain Residents

A nonprofit organization is connecting homes in Wyoming County with tap water service for free.

A nonprofit organization is connecting homes in Wyoming County with tap water service for free.

A lot of people in parts of West Virginia have had inconsistent access to water, but for people who live on mountains, getting water can be even more challenging.

It’s about a 30 minute drive from the main road in Bud to the top of Bud Mountain. Many residents used to have a community well until it ran too dirty to use, they say.

Even after the local public service district ran main water lines, most of the residents couldn’t afford the personal hookup costs, until now, thanks to a nonprofit called Dig Deep.

It’s a haul to get to the construction site. On the way up, houses are spread out, so it’s hard to believe that there are more than a hundred homes that need water hookups.

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Danny Byrd’s home on Bud Mountain was one of the houses to receive new water lines.

Beartown and Herndon Heights are two communities on this mountain. Dig Deep’s Appalachian Water Project Manager Bob McKinney hired a team of contractors to install new, high pressure water lines from the main line to the homes. The project to bring reliable tap water to residents began with a survey to find out which homes can access the new PSD water lines.

“We’ve come up and done surveys of the places that have had [main water lines] run,” McKinney explains. “We’ll come up and do an interview with the homeowner to see if they want us to help and if they do then we’ll come up and start running lines.”

That’s when the construction crews come into the picture.

“What we’re doing right now we’re putting in water lines,” water and sanitation technician Buckey Osborne said.

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Workers dig a ditch to lay a new water line on Bud Mountain in Wyoming County.

The water lines are higher pressure and faster service than the current black plastic lines.

“We are digging the trenches to get it ready to run the service line to them,” Osborne said. “We are running them up to the house.”

On a warm, sunny spring day, two men are working behind a home to dig space for the new water lines. There’s only a few feet from the back of the house to a steep cliff. In places where the backhoe won’t fit, workers have to dig with shovels.

“They had a lot of trouble with the old line so they are coming in and putting new service in,” Osborne said.

The homeowner, Danny Byrd, has lived in the house for about 17 years.

“When I first moved up here they had a community well, but the water was nasty and red,” Byrd said, “Wasn’t good for much but showering and flushing the toilet. It was pretty rough. We had to bring our own drinking water up here for several years.”

Byrd explained that the community would collect water, at the bottom of the mountain.

“Down at Herndon at the bottom of Jug Holler,” Byrd explained. “You know where the hose is. That’s about where all of us got our water from.”

Byrd is semi-retired. A back injury has kept him out of work for a few years. He admits that the cost to connect to the main line would have been a tough expense. He gladly accepted the help from Dig Deep.

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Danny Byrd grew up in Wyoming County and has lived in his house on Bud Mountain for 17 years.

“So far, it hadn’t been any expense at all,” Byrd said. “They’ve provided everything, even installed it to the house. I asked them what charges there were going to be and he said none. Yippee!”

Dig Deep’s Bob McKinney said the crews plan to run lines to 33 more homes in communities like Herndon Heights and Beartown on Bud Mountain. They expect to be finished connecting more than 120 homes total by the end of July.

Trauma In Coal Town Remains Raw After Decade On Boil Water Advisory

After years of inconsistent access to tap water, some communities in McDowell County are now connected to a reliable water system. One of those communities is Keystone, where 57 percent of the population is Black.

Many of the current water systems in parts of the West Virginia coalfields were installed in the early 1900s by coal companies. When coal operators, people and jobs left the area, they left behind remnants like some beautiful buildings, coal tipples and water systems. The crumbling infrastructure was not reliable, which meant living without consistent, clean tap water.

There are many coalfield communities that live with this challenge. Some households have gone months without tap water. That’s if they were able to get water at all. The town of Keystone first went on a boil water advisory in 2010. The town of Northfork has been on a boil water advisory since 2013.

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A view of Keystone, W.Va. from Hattie Avery’s front porch.

“We’ve had to buy water. We’ve had to carry water to flush our commodes. We’ve been blessed [because] we have water that runs off the hillside here, that we’ve been able to go out and get to flush out commodes,” 76 year-old lifetime Keystone resident Hattie Avery said. “We’ve been blessed because we were able to purchase water for drinking, and we’ve had friends who have helped my husband carry water. We’ve been blessed in so many ways to be able to survive the devastation.”

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Water runoff from a mountain in McDowell County where Hattie Avery and her husband would collect water when they didn’t have tap water.

“To think that we’re in the 2020 era where people are able to do such amazing things and then to not be able to turn on your faucet and have water running through your pipes, it’s just so amazing to me,” Avery said. “You know, and it’s just so hard to believe that we live in a time like that.”

But now, Avery isn’t worrying about where she’s going to bathe or how she’ll wash her clothes.

“[It’s] so much more peaceful,” Avery said. “Even if I have to wait to be able to go and sit on the commode and be able to push the handle down and flush it. To be able to use your shower and turn on your faucets and hear the water run.”

The water is running in Avery’s home in part because of a California non-profit called Dig Deep, whose mission is to bring safe drinking water to every American. Bob McKinney grew up in McDowell. He’s the Project Manager of the Appalachian Water Project with Dig Deep.

I was embarrassed to say that I didn’t know we were in this kind of shape,” McKinney said.

Embarrassed that it took people from California visiting the region to show him the circumstances and water hardships in his hometown.

“I didn’t know we had homeowners that didn’t have clean drinking water and had to haul their water,” McKinney said. “I knew there were some but I didn’t know there were this many. It’s a huge task facing them.”

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Dig Deep’s Bob McKinney stands at a project map.

The task facing Dig Deep was to connect hundreds of households in McDowell County to a new municipal water system which broke ground in 2014.

The trouble was, even after new main lines were installed along U.S. Route 52, homeowners had to find a way to pay for the connection. The median household income in Keystone is about $17,000 annually, with 20 percent of residents living with a low income.

“That was a big problem for quite a few people, for all of us really,” Avery said. “To come up with that kind of money all of a sudden, and then with all the other bills and hardships that people have, that was really gonna create a big problem.”

Because of the cost, many McDowell County residents rejected the hookups. So, representatives with Dig Deep started knocking on doors to see who wanted help.

“They didn’t want new lines at first until they found out that we were going to pay for it,” McKinney said. “They couldn’t afford it.”

Installing pipes to connect to a main water line can cost thousands of dollars.

“We heard about Dig Deep, and then their willingness to come in and help, that was such a tremendous asset and such a tremendous blessing,” Avery said. “That’s the only reason that a lot of us have water.”

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Keystone, W.Va. resident Hattie Avery stands in her bathroom with running water at the sink.

Dig Deep’s work helped to take the project across the finish line and reach homeowners.

Getting water to these communities started back in 2015 with phase one of the Elkhorn Water Project. This phase included a new water plant and a new 400,000 gallon water storage tank on Elkhorn Mountain. The large storage capacity of the tank allowed McDowell PSD to install a main line that connected the communities of Anawalt, Jenkinjones, Pageton and Skygusty.

Four-hundred ninety-four homes or businesses were connected to a new system. The project also installed new lines, meters and fire hydrants for Maybeury, Elkhorn, and Switchback. This includes about 270 additional customers. Rates increased by four percent for residents in phase one after the McDowell Public Service District (PSD) applied a USDA loan and USDA grant funds.

Phase two of the Elkhorn Water project uses the same water source to connect more communities in the region including Northfork and Keystone.

McDowell PSD says there will be no rate increase with phase two after receiving federal grants again from USDA Rural Development in addition to Economic Development Administration (EDA) and local funding of $50,000 each from McDowell County Commission and McDowell County Economic Development Authority.

Keystone wasn’t always without clean and consistent water access. When Avery was a child, it was a prosperous coal town.

“Growing up here, people that lived in the big cities couldn’t have had a more enjoyable childhood or a more enjoyable life than what we had living here,” she said. “We just enjoyed being children living here. We had a lot of fun things growing up in Keystone like a skating rink and dance hall.”

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Hattie Avery points past bushes in front of her house to show where the UMWA would host dances and social gatherings.

Avery grew up with six other siblings. Avery’s dad worked at Eastern Associated Coal Company right across the hill from her house in Keystone.

We used to have to wash the dinner bucket every night, we had to take turns,” Avery said. “We’d wait for him to come home from work and he’d always leave us a treat in the dinner bucket. Whoever washed it got the treat. So it wasn’t so bad.”

Avery says life wasn’t always easy. She lost her father when she was just six years-old.

“I just remember, us being at home and them [Eastern Coal officials] coming and knocking on the door telling us that our father had been killed in a coal mining accident,” Avery says quietly. “He was in one of the coal cars and something came back and crushed him in the coal car, and he was killed. It was devastating.”

Over time, mines closed, jobs disappeared and the population fell dramatically. In 2010, when the boil water advisory first took effect, 282 people lived in Keystone.

“We have so many people who have relocated who have been so frustrated and just given up,” Avery said. “You can’t blame them.”

Today, there are 176 residents. More than a third of the population has left town since 2010.

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Hattie Avery’s home (right) sits on a hill overlooking other parts of Keystone, W.Va.

“When Keystone was a booming population, when we mattered and added to the voting population then we could get whatever we wanted, because we had notoriety and we had clout,” Avery said. “But since the days of the coal mine, we don’t have that anymore. We’re just a town that time has forgotten.”

“When you stop mattering, and when you stop being important, when you stop being able to give the politicians what they need, then your popularity decreases, and they don’t care about you.”

Of those who stayed, 57 percent are Black. A recent study showed that in America you are more likely to live without consistent water if you are Black. However, that’s not the case for the entire state. Avery believes that her race is only part of the issue in Keystone.

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Hattie Avery in her home in Keystone, W.Va.

“I don’t think that it’s all about being Black,” Avery said, “but I think it’s about being poor. And not being up to standards or being in the limelight or being as important or [being] what they want you to be.”

Avery’s gratitude is obvious, but the trauma of her former way of life is still raw.

“It is very heartbreaking,” Avery said. “I think it’s that people just don’t seem to care about the residents of Keystone.”

While Avery does have water now, it’s not perfect. She still doesn’t drink or cook with it, even though she’s told it’s safe. Because of low water pressure, she can’t use more than one spigot at a time. Washing dishes and doing laundry at the same time just isn’t possible.

“You may not be able to do all the things you want to do when you want to do them,” Avery said. “But to be able to hear the water run from your faucets is a blessing. And I’m willing to wait. Because I know that it’s gonna come, it’s running.”
Dig Deep is helping several other communities connect to public water systems including in the city of Welch, the county seat of McDowell County. Dig Deep’s McKinney says there are residents in about 50 homes in Welch that turned down connections because of the cost, as folks did originally in Keystone and Northfork.
Officials at the McDowell PSD submitted funding applications to complete phase three of the Elkhorn Water project.

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Welch, W.Va. on a map hanging at Dig Deep offices in McDowell County.

McDowell Communities Get Clean Tap Water – After 11 Years Under Boil Water Advisory

Many of the current water systems in parts of the West Virginia coalfields were installed in the early 1900s by coal companies.

When coal operators, people and jobs left the area, remnants like some beautiful buildings, coal tipples and water systems were left behind. The crumbling infrastructure that followed was not reliable, which meant living without consistent, clean tap water for many coalfield communities.

Residents in Keystone in McDowell County had been on a boil water advisory since 2010 while the neighboring town of Northfork has shared that challenge since 2013.

But soon, phase two of a water project in southern West Virginia will change all of that. After 11 years without consistent access to tap water, most Northfork residents are connected to a new water system.

Phase one of the Elkhorn Water Project began in 2015 and has connected 494 homes or businesses to a new system. This phase included a new water plant and a new 400,000 gallon water storage tank on Elkhorn Mountain. The large storage capacity of the tank allowed McDowell Public Service District to install a line that connected the communities of Anawalt, Jenkinjones, Pageton and Skygusty.

New lines and meters still need to be installed in those additional communities. The project also installed new lines, meters and fire hydrants for Maybeury, Elkhorn, and Switchback. This includes about 270 additional customers.

Phase two will connect about 450 residents including those in Keystone and Northfork, to the new system. The McDowell County Public Service District said in an email that contractors are currently connecting water service to resident’s homes.

While the boil water advisory is still in effect as of Tuesday, McDowell PSD says it can be lifted when all the homes are connected and the old system is taken offline.

Rates increased by 4% for phase one after a USDA loan and grant program. There will be no rate increase with phase two after receiving federal grants from Economic Development Administration (EDA), USDA Rural Development and local funding $50,000 each from McDowell County Commission and McDowell County Economic Development Authority (EDA).

McDowell PSD has submitted funding applications for phase three.

U.S. Senate Committee Hears From W.Va. Water And Wastewater Developers 

The U.S. Senate Environment and Public Works (EPW) Committee learned more about the challenges of rural infrastructure at a meeting in Beckley on Thursday. The committee heard from state and regional administrators who work on water and wastewater projects, every day.

Committee Chairman Tom Carper of Delaware joined ranking U.S. Senate member Shelley Moore Capito to assess drinking water and wastewater services in the region.

The committee was also joined by Sen. Joe Manchin to hear from a panel including ; Todd Grinstead, with West Virginia Rural Water Association, Jason Roberts with Region One Planning and Development Council and Wayne Morgan with the West Virginia Infrastructure and Jobs Development Council.

The speakers explained the unique logistical challenges of the region along with some possible solutions.

Brown listed seven main challenges including aging infrastructure, declining population, rugged topography, artificially low water rates, lack of piping maps, aging workforce, inability to retain workers, and lack of technology.

He also offered possible solutions including system consolidation, more frequent and sustainable rate increases, and system mapping.

The Committee often cited the Drinking Water and Wastewater Infrastructure Act, which passed the U.S. Senate in April but has yet to pass the House of Representatives.

The Senate Environment and Public Works (EPW) Committee hosted another hearing on Friday, in Delaware.

New Job Opportunities Expected In Central Appalachia As Water Operators Retire

Until the Elk River Chemical Spill in Charleston, West Virginia, lead poisoning in Flint, Michigan and just recently weather-related infrastructure disasters in Texas, not many Americans thought about what runs through taps, or the people who help to service and treat those systems. Water and wastewater operators have flown far under the radar for years but a new apprenticeship program is hoping to address some of the issues across the country.

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Charles “Pat” Parker is considered the “grandfather” of water systems in the Wyoming County. He’s helped bring safe drinking water to people across southern W.Va. many times in the middle of the night, as a volunteer.

Within the rural municipal utilities in Appalachia and across the country, water and wastewater operators hold the mechanical, logical, and historical knowledge of the local water and the systems.

Up to half of workers in the water and wastewater field are expected to retire within the next 10 years, according to the Brookings Institute and a report from the Water Research Foundation in 2010 called the Water Sector Workforce Sustainability Initiative.

“Especially in West Virginia, you’ve got a lot of baby boomers that were operators and have done a great job over the years,” said Todd Grinstead, West Virginia Rural Water Association Executive Director, “and so we’re going to lose a lot of institutional knowledge just by those folks retiring. So it’s important for us to try to get new people involved.”

The wave of retirements is expected to create a shortage, which could magnify the already difficult situations in many central Appalachian communities.

In parts of Appalachia, running out of drinking water at home is a way of life. Many of these challenges emerged when coal companies pulled out.

Often people in Appalachia are resourceful and do what they have to in order to get water into homes. Some communities engineered a system to use water from an abandoned mine. For centuries, some of these communities have depended on neighbors to do maintenance and treat water, often as a volunteer.

”The money has to come from somewhere to be able to pay these folks,” Grinstead said. “I don’t know what the magic answer for that is but it does happen. It’s our desire to add more operators to the field. Hopefully there’ll be enough eventually to get moved around and these smaller systems can hire somebody that’s certified that can do the job and do it correctly and those safely.”

In 2019, a study from the University of North Carolina School of Government suggested that one way to address the shortage is through apprenticeship or training programs.

The National Rural Water Association created a program meant to preserve institutional knowledge of the systems.

Just last month, the West Virginia Rural Water Association’s Apprenticeship Program was approved for the second year. The first year passed without a single participant. Grinstead says the pandemic created unique challenges for the program. WVRWA adapted by changing state standards to include online registration and tracking.

New Apprentice Program Hopes To Recruit New Water Operators
West Virginia Rural Water Association executive director, Todd Grinstead talks about hopes for the apprentice program.

“We are proud to say that we now have six apprentices ready to start the program this year,” Grinstead said.

Josh Adkins is the first apprentice in the program in Tennessee.

Adkins is from Scott County, about an hour north of Knoxville in Appalachian Tennessee. Pioneer is a place where jobs can be hard to come by.

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East TN Human Resource Director Bill Walker (left), wastewater apprentice Josh Adkins (middle left), Mayor Dennis Jeffers (middle right), State Apprenticeship Director Tyra Copas (right) during Adkins’s signing ceremony on Jan. 6th, 2021.

“We have a Walmart, that’s pretty much the extent of our little town,” Adkins said, “Other than that, you know, it’s just, it’s home. It’s all I know.”

He didn’t start his career in the wastewater industry. In 2016, Adkins graduated from Tennessee Technological University with a bachelor’s degree in interdisciplinary studies. He wasn’t sure what he was going to do with his education, he just knew that his mom insisted that he got an education.

“So I really didn’t have a choice to first go around,” Adkins said. “I got my associate’s degree in radiologic technology.”

Adkins got a job as a radiologic technician driving an hour to work.

“I liked it at the time, but it didn’t really work out with my family,” Adkins said. “I wasn’t able to get part-time or full-time status. Some weeks, I’d only get to work four hours a week, and driving an hour each way to get there it didn’t really pay out.”

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Josh Adkins and his family, Thanksgiving 2020.

He went back to school to get his bachelor’s degree hoping that he could make more money. With a young family, his main priority was staying close to home. So he dropped off his resume at the town of Huntsville, about a 15 minute drive from Pioneer,

“One day, they called and said, if you’re still interested in working, we have a position open,” Adkins said.

Adkins began work as a collections system operator in August of 2020. Shortly after he started, he was paired with a mentor who had about 30 years experience. For Adkins it meant he could make money, while learning the trade. He’ll spend about two years or 4,000 hours on the job.

“The benefits to learning on the job is getting the hands-on training,” Adkins said. “That’s more of how I learn.”

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Josh Adkins resetting a water pump station in Tennessee.

Adkins will also need up to 318 classroom hours to complete the program. This will help prepare him to pass state certification tests. Without the job, he says there’s no way he could have left the workforce for more training.

Tennessee is the 29th state to adopt a version of the National Rural Water Association Apprenticeship program.

Kevin Byrd is the workforce development coordinator for Tennessee Association of Utility Districts, which provides technical support to utilities across Tennessee.

“These apprenticeships will change how our operators look .. and the kind of knowledge that they will have,” Byrd said.

That institutional knowledge comes from master or mentor operators who know their systems and any particular quirks of their region.

“From facility to facility, the water chemistry changes,” Byrd said. “He would have an experienced knowledge that there’s something that occurs here naturally or hopefully not unnaturally at a certain time of the year and I need to change the setup of the facility to address that. He can impart that immediately without months or years of trial and error.”

The Department of Labor approved the NRWA’s Water and Wastewater Apprenticeship program in 2017. Shannan Walton is the NRWA’s apprenticeship program manager.

“You know, if we let those folks just walk out the door without sharing what they have learned and experienced and become subject matter experts in for 30 or 40 years, then, you know, shame on us for letting them go,” Walton said.

She says the program is also a tool to recruit a new generation of water and wastewater workers.

“It is an occupation that young people don’t even really know about, for the most part,” Walton said.

The pay isn’t bad. According to The Occupational Information Network the median wage for water or wastewater operators is almost $23 an hour or about $48,000 per year. Walton says that operators in urban areas usually make more.

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Josh Adkins cleaning a pump.

Certification in Tennessee and across the country is a chicken and egg situation. Along with a high school diploma or GED, workers must also have at least three months experience at a small water system and even more time on the job for higher grade operators.

The NRWA Apprentice Program is intended to be one way to formalize the employment pathway, and increase the level of professionalism in the industry.

“Certification doesn’t have a lot of uniformity across the nation,” Walton said. “This was an opportunity to kind of have a structured systematic training that is similar or the same across the nation.”

Enticing a new generation to pursue this career, can be tough, Walton says.

“It’s not, hey, I’m going to be the next Facebook creator, I’m going to work with my laptop sitting on a beach, kind of a job that, you know, youngsters seem to want more and more these days.”

Apprentice Josh Adkins says that reaching his generation could mean a better explanation of the work and its importance.

“I wish people had a better understanding of how wastewater really went,” Adkins said. “It’s a hidden world, no one really understands.”

He’s also noticed some stigma surrounding his chosen profession.

“When I got into it, and started telling people what I did and what I was going to be doing, they’re like, oh, no, that’s terrible,” Adkins said. “But it’s really what you make of it.”

Firefighters and police officers are often celebrated as champions of rural communities. But Walton says that given how critical water and wastewater systems are to the basic functioning of communities, the industry’s workers deserve the same respect.

“We’re kind of unsung heroes,” Walton said. “We don’t stand on the rooftop shouting about what we do. Most of what we do is underground, and it’s really not seen by the general public.”

A few of these jobs might disappear after operators retire. The U.S. Bureau of Labor Statistics expects a slight decrease, about 4 % by 2029, in the need for water and wastewater operators because of advancing technology in automation.

“There never will be a large quantity of jobs available in rural and small systems in any case,” Shannan Walton with the National Rural Water Association said, “but it remains a great opportunity for service-minded people to make a real difference in their own community.”

There are 31 states that have registered apprenticeship programs through the NRWA, and approximately 260 apprentices registered nationwide. The EPA also provides a source for workers looking to break into the industry.

Kentucky has adopted an apprenticeship program with support from the RWA. The first Kentucky apprentice is based in Sacramento, Kentucky.

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