LISTEN: Experts Say Fewer Abuse Calls Could Be Signs Of A Bigger Problem

One in four women and one in nine men experience intimate partner violence – which can include physical injury or battery, psychological intimidation, emotional abuse or sexual violence from an intimate partner, according to the National Coalition Against Domestic Violence. The online publication 100 Days in Appalachia recently published a report about what the pandemic could mean for some Appalachians. Inside Appalachia host Jessica Lilly talked with the reporter, Alison Stine, to find out more.

***Editor’s Note: The following has been edited for clarity and length.

Lilly: So what do you mean by, “in Appalachia, it’s always hard to leave an abusive home”? How are things different here than other places when it comes to escaping abuse?

Stine:  Well, we have some factors about our region that may make us unique and also make some things difficult. We’re more geographically isolated in parts of the region. Parts of our area are more remote and accessing services can be more difficult. There simply may not be as many services, they may be harder to get to. We have low rates of public transportation in many areas. So if you only have one car, it may be hard to get to help sometimes. We also have populations with lower incomes. One of the experts I talked to talked about how if people have resources, they tend not to go to a shelter, they tend to reach out more at home.

Lilly: And how is the pandemic making it harder for survivors of domestic abuse right now?

Stine:  Well, the pandemic basically means reduced movement across the board. You are not going to work, many people — children — are not going to school. People can’t even leave the house for an errand or to get a break. So people may be living with their abusers and be unable to take time off or even have an excuse to leave. Communication is also more difficult because of the pandemic. People may not have internet access at home. And libraries are closed, so you can’t access the internet there. People may be running out of data or minutes on their cell phone plan. Most of the avenues that people would use to access help are just a little bit more hectic right now.

Lilly: In your report, you mentioned that phone calls reporting abuse or neglect have basically stopped not just here in Appalachia, but also in other places across the country, like in Colorado. But this is actually a concern for social workers or other abuse prevention experts, right?

Stine: Absolutely. It really means that people aren’t able to reach the phone to call out for help, or that people aren’t in front of mandatory reporters, like teachers and coaches, or people who would see maybe signs of abuse happening and try to reach out for help. … I talked about in the article, the first thing that My Sister’s Place did when the pandemic hit this area is they started to make room. And it wasn’t just that they knew they needed space between the beds, and they needed to give every family their own bathroom for social distancing and safety reasons. But it was also that they did expect an increase. They expected that tensions would be running higher. People would be spending more time with their abusers. And things might come to a head, people might need more help during this time than they would normally. And so they expected to have that flood of people coming. But the opposite has happened. People are less likely to be able to get out or even to feel comfortable or safe getting help. It’s not a great time to leave your house period, right? Even if you can, you know, it’s not the best time to go to a hospital, even if you’re hurt or need that help. 

Lilly: It seems kind of hard to talk about, even as I say it out loud. My stomach kind of turns thinking about the needs and the people out there who can’t get to the phone. But just in trying to see some kind of opportunity or hope, what are your thoughts about the [social] workers getting an opportunity … to catch up on some of these  … stacks and stacks of papers [that have been sitting] for a long time?

Stine:  You know, I think that is true. I have a friend here in Appalachian Ohio who’s a social worker, and people aren’t showing up for their appointments, their counseling appointments, and that concerns her. And so she’s trying to reach out to them in different ways. So I think there’s two opportunities here: One is that my social worker friend — she’s using this extra time, if you will, to catch up on those backlogs to check back in with people to maybe revisit some old circumstances that she never followed up on or the limited resources didn’t allow her to. But I think another opportunity [in] this very stressful time is to maybe think about new ways to reach out and communicate. My Sister’s Place, the domestic violence agency in Ohio, has set up a text line, because they realize that even if you don’t have internet at home or you’re almost out of minutes, or you have no data plan, sometimes you can still text. So people can reach out that way. A woman that I talked to who works in the social work department at Ohio University — she’s an associate professor there — she talked about how this is really a time for us to check in with each other. This is really a time to call that friend you haven’t talked to in a while, or knock on the house of that senior citizen and stand back on the porch, and just ask if people are okay, and really check in with each other. And we still do have opportunities for contact in the form of, you know, virtual calls and videos. And that’s still a chance to check in on somebody and see how they’re doing and just pay attention to what might be going on in their life, and how you might be able to be there for them.

Lilly: So for folks who might be listening who need help, the message is look for other ways to communicate. Rather than the traditional phone call or physically leaving, and for those of us who want to help, look for ways to pay attention to your neighbors — and folks who we might know who live in these dangerous situations — and be willing reach out and and help with that is what I think I’m hearing, right?

Stine:  Absolutely. And I think it’s important to remember that domestic violence shelters are still open. They are classified as essential services, and they’re still operating. And they have gone to great lengths to keep the facilities safe and available to people that need them. So they’re still there for people.

Lilly: Thank you so much for your time and stay safe.

Stine: Thank you. You, as well.

The Dark Side Of Social Distancing — An Uptick In Domestic Violence Calls

Since stay-at-home orders were issued by Gov. Jim Justice on March 24, domestic violence calls are up in West Virginia. But advocates have seen fewer referrals for child abuse cases, and they think that will change once social distancing ends.

 

Call Volume Increases At Some W.Va. Domestic Violence Centers

 

Across West Virginia, there are several groups that help people in domestic violence situations find support, whether that’s for supplies or shelter. But the coronavirus pandemic has upended some of the traditional ways of doing that work.

“We have realized very quickly that staying at home is not always safe for everyone,” said Katie Spriggs, executive director of the Eastern Panhandle Empowerment Center in Martinsburg. 

The center is one of 14 licensed domestic violence programs in West Virginia that serve all 55 counties. These programs fall within the West Virginia Coalition Against Domestic Violence and offer shelter, a 24-hour emergency hotline, advocacy, support and exit strategies for individuals and families in abusive situations. 

Spriggs said since the stay-at-home order was issued by Gov. Justice, calls for shelter through the Empowerment Center have gone up significantly. And at least half of those calls are a single parent with a child.

“During a normal time, we get anywhere from one to three calls each day for shelter,” she said. “I mean, our hotline probably rings 100 times [on a] normal day, but actually requesting shelter, like ready to go exit plan, about one to three. And now we’re seeing about six to eight in a day.”

All of West Virginia’s shelters are still open, but Spriggs said her team has been inundated with calls. 

Joyce Yedlosky, one of two team coordinators of the West Virginia Coalition Against Domestic Violence, said while the Coalition hadn’t heard whether all 14 programs have experienced an uptick in calls, some of them have.

Spriggs said all the licensed domestic violence programs have taken extra precautions to keep people safe, not only from abuse at home but also from COVID-19. 

“We started by moving the beds, and then we started incorporating extra cleaning into the schedule, obviously extra sanitizing. And then we issued our own mini stay-at-home order within the shelters,” she explained. “So [that] none of the clients were coming and going anymore unless they had a medical need or they were going to work.”

In the Eastern Panhandle, the Empowerment Center’s shelter normally offers 16 beds, but due to social distancing, it’s now 10. So, they have partnered with 12 hotels throughout Berkeley, Jefferson and Morgan Counties to help provide shelter. During normal times, the Empowerment Center would typically only have one hotel partner per county.

So far, Spriggs said she’s not aware of any positive COVID-19 cases among those who they’ve placed in shelter. 

What About The Kids Who May Be Experiencing Domestic Violence?

Kate Flack, CEO of the West Virginia Child Advocacy Network, or WVCAN, said her team is actually seeing a decrease in the number of child abuse reports coming in. But not because there is less child abuse happening right now, but because there are fewer eyes on kids.

 

“As soon as we have children back in closer connection and more frequent connection with their community-based allies, and trusted adults, we do expect there’s going to be a spike in reports,” Flack said.

WVCAN has a network of 21 advocacy centers serving 43 counties in the state. Centers support and coordinate the work of police, caseworkers, doctors, victim advocates, prosecutors and other professionals. And they’re still open during the pandemic. 

Last year, more than 4,500 West Virginia kids went to one of these centers due to allegations of physical or sexual abuse, exploitation or other types of endangerment. 

“Most children in West Virginia are very safe in their own homes, however those who are at risk of being abused, there’s a good chance that their abusers are at home with them,” she said.

Flack said the child advocacy centers have started offering tele-mental health, while still providing in-person forensic interviews for kids who may have been abused.

But, for Flack, it’s still a struggle to find some supplies.

“We’ve been trying to find materials for our centers, and they’ve been scrambling to find materials, even cleaning supplies,” she explained. “All of them were making sure that the kids are six feet apart from the interviewer, and most of them were making available masks.”

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Fewer Eyes On Kids

Flack said 1 in 5 reports of child abuse nationwide come from school serivce personnel. 

But this week Gov. Justice announced schools in West Virginia will remain closed for the rest of the academic year. Which begs the question, who will watch out for vulnerable kids stuck at home?

Berkeley County Superintendent of Schools Patrick Murphy said it’s about keeping that teacher-student support going through constant communication, whether through a phone call, or in a Zoom classroom, or just checking in on a child who visits a food drop off.

And if all else fails, he said his staff are prepared to stop by a home and check in on a child they may not have heard from. 

“Families that may not have technology or the ability to connect with some of the things that we are providing, so, there may be nothing wrong; we can’t jump to that conclusion,” he said. 

Murphy said doing home visits while still keeping physically distant, allows school staff members to see the students and connect that way, to make sure everything is okay — and to remind kids they aren’t alone.

Molly Born contributed to this story.

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