Postal Sorting Center To Remain In South Charleston

On Thursday, the news that the facility would retain its current functions came as a relief. The center will also get an investment of $22.8 million. 

After months of uncertainty, the U.S. Postal Service will not downgrade its South Charleston mail processing facility.

The Postal Service’s plan to convert the Charleston processing and distribution center into a local mail sorting hub and send some of its current responsibilities, and potentially workers, to Pennsylvania, stirred anxiety among state and local leaders.

On Thursday, the news that the facility would retain its current functions came as a relief. The center will also get an investment of $22.8 million. 

U.S. Sens. Joe Manchin and Shelley Moore Capito opposed the changes and engaged directly with the Postal Service on the issue, including Postmaster General Louis DeJoy.

Kanawha County commissioners and Charleston Mayor Amy Goodwin thanked the senators, as well as American Postal Workers Union Local 133.

Tim Holstein, vice president of the local and state postal workers union, said there would be some slight changes at the facility, but workers now have certainty before the holidays. 

“Congratulations, West Virginia. We won,” Holstein said.

Postal Union Pursues Grievance Claims For Workers Removed From Schedule

A postal workers’ union in Kanawha County has entered grievance procedure over the removal of four workers from a Charleston mail processing facility’s schedule.

Four workers at the Charleston Processing and Distribution Center ushered in the new month with unexpected letters from their employers.

Sent by facility management May 1, these letters said that the workers would be removed from the work schedule in a matter of days “due to the needs of this facility.”

In subsequent correspondence with workers, management said they were required to reduce the number of temporary workers at the facility by regional officials with the United States Postal Service (USPS), which oversees the Charleston center.

In response, representatives with Charleston’s American Postal Workers Union Local 133 are pursuing grievance claims on behalf of the four workers, as months-long tensions between USPS and local workers continue to flare.

Union concerns

Tim Holstein, union vice president, alleged that the move from management constituted “pretextual” termination — providing a false reason for removing workers to conceal a reason that violates their contracts.

Holstein said this is especially evident in the fact that current employees are struggling to keep up with demands on the facility.

“How can you say you’re letting these employees go due to lack of work — or you don’t need them on the schedule — when you have all this mail that we’re failing on?” he asked.

All four workers are temporary employees with USPS, which means they have fewer protections than full-time, career employees. They can be dismissed for a lack of work, but dismissal would violate their contracts if it was done for “pretextual” reasons.

In the grievance proceedings, Holstein said union representatives are making the case that the dismissal of temporary staff was spurred by the broader effort to reduce mailing operations in West Virginia.

Ongoing tensions

In late 2023, USPS officials announced they would reduce operations and staff at the Charleston facility, which currently serves as West Virginia’s only full USPS mail processing center and handles a significant amount of the state’s shipping and delivery services.

The facility downgrading — part of a ten-year plan to streamline USPS operations nationally — would move certain mail processing services to facilities in the Pittsburgh area, and possibly require some West Virginia staff to relocate.

But the decision was met with swift blowback from workers, community members and elected officials.

Earlier this month, USPS Postmaster General Louis DeJoy announced he would pause delivery network changes until at least 2025 as concern over the USPS plan gained traction nationwide.

Members of the Charleston-based American Postal Workers Union 133 hosted informational pickets in 2023 over proposed changes to a local mail processing facility.

Photo Credit: American Postal Workers Union 133

DeJoy’s decision seemingly marked good news for workers, delaying any downsizing planned for the Charleston facility.

But Holstein said the temporary nature of the decision, paired with the reduction in work opportunities at the mail processing center, has only stirred up more concern on the ground.

Holstein alleged that management has kept the temporary workers on staff without providing hours or pay so that they are more likely to quit, and USPS will not have to provide them severance benefits.

“They’re basically putting these employees off the schedule in efforts and hopes that what they’re gonna say is, ‘Screw it, I quit,’ so they’re not responsible,” he said.  “Then now they’re off the hook … as far as any low earnings or unemployment benefits.”

In a written statement to West Virginia Public Broadcasting, USPS Spokesperson Naddia Dhalai did not respond to these claims directly. But she said that “operational flexibility” is a key part of the temporary worker position for USPS.

“Like all employers who have a flexible employee category, there is a higher turnover rate with these employees, providing us the opportunity to both capture savings by rightsizing our workforce when making long overdue operational changes and avoiding any career layoffs,” she wrote.

Grievance proceedings

Union workers are bound to a step-by-step grievance procedure established in the union’s collective bargaining agreement.

The first step in these proceedings requires an individual worker to meet with their direct supervisor. Holstein said the union has already completed this step of the process, to no avail.

Local union representatives must then meet with USPS officials. If a decision is not reached, national union representatives must meet with a regional USPS official and come to a resolution, or enter a binding arbitration process.

Holstein said the union’s goal is to get the workers their prior shifts back and secure them compensation for the four hours of work they are guaranteed to receive each day through their contracts. Since receiving the letters, the workers have not received this pay, he said.

But Holstein said the grievance process can be arduous, with barriers to communicating with USPS that can be taxing on staff members undertaking its steps.

“The only thing that’s really becoming difficult for us to fight is the complacency of upper-level management to [not] provide the information that shows they’re wrong,” he said.

Still, Holstein said the union plans to push on with its claims.

“It’s an uphill battle that we fought for a long time,” he said. “It’s nothing unusual to us.”

Charleston USPS Facility Downgrading Could Be Postponed

The United States Postal Service announced Monday it would pause its implementation of further mail network changes until January 2025, which could impact a mail processing facility in West Virginia.

The United States Postal Service (USPS) is postponing mail delivery network changes nationwide, which could affect the proposed downsizing of its only full mail processing facility in West Virginia.

Last month, USPS announced it would follow through on plans to move certain mailing operations to facilities in the Pittsburgh area. This followed months of union protests, alongside concerns from residents and lawmakers that the move could increase mail delivery times or negatively affect postal workers.

The Charleston Processing and Distribution Center’s potential downsizing is part of a ten-year plan to restructure USPS operations nationally that has drawn increasing scrutiny from elected officials.

Earlier this month, 26 United States senators — including Sen. Shelley Moore Capito, R-W.Va., and Sen. Joe Manchin, D-W.Va. — penned a letter to Postmaster General Louis DeJoy expressing concern over the “irrevocable changes” underway through the national plan.

“I’m concerned about job loss, and also about delivery and what the accuracy and timeliness will be with all the mail being processed in Pennsylvania,” Capito said during a virtual press briefing last Thursday. “And the loss of jobs. Whether people can move, we want to keep them in West Virginia.”

As many as 90 postal workers in West Virginia would be affected by the proposed changes, through a combination of facility transfers and layoffs.

“It is essential we understand the full impact of these proposed changes, especially on our hardworking postal employees, before moving forward on their implementation,” Manchin said in a Tuesday press release.

Previously, DeJoy said the national plan was “correcting for decades of haphazard decision making and neglect to our physical infrastructure network.”

But USPS announced it was changing course Monday. DeJoy said further facility downsizing plans would not be implemented until January 2025, and promised to notify Congress of any further consolidation plans, and to slow the pace of implementation of facility changes nationwide.

Still, Tim Holstein, vice president of the Charleston-area American Postal Workers Union Local 133, said workers have not received clear communication on the future of their facility.

Holstein said that he and union workers worry that if USPS only pauses “further” consolidation plans, those that have already been approved — like the plans for the Charleston facility — could still be implemented.

“There is uncertainty whether the changes will be implemented,” he said. “Look at that word ‘further.’ Does that mean the ones planned, or does that mean the ones that are already in progress?”

Holstein said the South Charleston workers are awaiting further communications from USPS to verify how USPS’s decision will impact their facility. Susan Wright, USPS spokesperson for West Virginia, did not respond to email requests for comment on this story.

More Postal Workers Affected By Facility Downgrade Than Union Anticipated

As many as 90 postal workers could have their jobs affected by the downgrading of a West Virginia mail facility. This figure is higher than union representatives anticipated.

As many as 90 postal workers could have their jobs affected by the downgrading of a West Virginia mail facility — a figure notably higher than union representatives previously anticipated.

The United States Postal Service (USPS) announced Tuesday that it would carry out plans to transfer outgoing mail processing from the Charleston Processing and Distribution Center to facilities in Pennsylvania.

The decision followed months of deliberation, as well as intense pushback from union workers and state officials concerned with the fate of West Virginia’s only full USPS processing center.

Tim Holstein, vice president of the Charleston-based American Postal Workers Union Local 133, has been an outspoken opponent of the downgrade.

He said union workers worried that more employees would be impacted than the USPS initially estimated. “Multiple members could possibly be relocated or moved out of state, possibly uprooting families and lives,” he told West Virginia Public Broadcasting in February.

When the final report came out on Tuesday, Holstein said workers’ fears were actualized.

In January, the USPS released an initial report that estimated changes to the facility would bring a net decrease of 24 postal workers.

At a first glance, that number is similar to the net decrease of 23 postal workers from the final plans released in April. But the final report also included a breakdown omitted from the initial report.

This laid bare the full extent of changes in store for workers, Holstein said.

Forty-one career employees — 28 career mail processing clerks and 13 career maintenance workers — could be transferred out of the Charleston facility.

In calculating a net decrease, the USPS offset this number with employees gained at the Pittsburgh-area facilities. But Holstein said transferring facilities is not a simple process, and that it might not be a viable option for some employees.

“It’s very difficult to uproot your family and your life, especially if you’ve lived in a particular area, and move to another place that has a higher cost of living,” he said.

The report also said that 25 postal support employees and 24 mail handler assistants could lose their positions. These are non-career roles, which lack the protections of career positions and can be terminated by the USPS.

Positions At Stake

PositionNumber Of Workers AffectedEligible To Be Laid Off?
Mail Processing Clerks28No
Postal Support Employees25Yes
Mail Handler Assistants24Yes
Maintenance Workers13No
According to the United States Postal Service, a total of 90 workers at the Charleston Processing and Distribution Center could have their positions affected in the months ahead.
Graphic Credit: Jack Walker/West Virginia Public Broadcasting

Together, that means a total of 90 career and non-career workers could be impacted through transfers and layoffs, respectively.

Holstein said that by providing just one number — the net decrease — the USPS misrepresented changes to the facility. The net figure was nearly four times lower than the cumulative number of positions impacted.

In an email to West Virginia Public Broadcasting, USPS Spokesperson Susan Wright did not address these claims.

However, she wrote that numbers included in the initial report were based on USPS estimates at the time.

Wright also wrote that “all bargaining employee reassignments will be made in accordance with the respective collective bargaining agreements.”

Still, Holstein said that the release of the final report reignited concerns over USPS transparency among workers.

While the net employee decrease was included prominently on the report’s third page, the full breakdown was included pages into the report, with terms and figures Holstein described as convoluted.

Hours after the report came out, Holstein said he had to pull out a pencil and perform arithmetic to fully grasp the number of positions affected by the downgrade.

“Once you get deeper into the math, you’re finding out that they’re using a net combined number that makes it more palatable for the public … in hopes that we’re not going to start digging into the numbers,” he said.

Union representatives were not alone in expressing disapproval of the final plans. Sen. Shelley Moore Capito, R-W.Va., released a statement Tuesday expressing concern over how many workers could be impacted.

“I am disappointed that USPS has decided to move forward with plans to shrink the role of the Charleston facility,” she said. “It is also very disappointing to see the number of jobs impacted by these changes has grown from USPS’s initial findings.”

While the USPS describes their plans as final, Holstein said he and fellow workers will continue to challenge them within the boundaries of their positions.

“The fight is not over,” he said. “Until we start to see a relocation or the non-career employees let go, we’re still on the fight. We’re still going to give it 100 percent.”

Tim Holstein said he had to do handwritten arithmetic to understand the full extent of staff changes at the Charleston Processing and Distribution Center.
Photo Credit: Tim Holstein/American Postal Workers Union Local 133

USPS Will Move W.Va. Mail Processing To Pittsburgh, Despite Pushback

The USPS announced Tuesday it will consolidate a South Charleston facility and move some mail processing operations to the Pittsburgh area. The changes follow months of pushback from union representatives.

After months of deliberation, the United States Postal Service (USPS) announced Tuesday that it will consolidate a South Charleston facility and move some mail processing operations to the Pittsburgh area.

The decision follows intense debate over the future of the Charleston Processing and Distribution Center, which is the only full USPS mail processing center in West Virginia.

Plans for the consolidation were announced in fall 2023. Union representatives worried the shift would bring layoffs for temporary employees, or location reassignments for career employees.

They also said mail delivery times could increase for West Virginia residents if processing services were moved out of state.

State lawmakers — plus Sen. Joe Manchin, D-W.Va., and Sen. Shelley Moore Capito, R-W.Va. — echoed concerns over the consolidation publicly.

But USPS officials have denied claims that delivery times could be impacted by the facility change.

In a press release Tuesday, they also confirmed that no career employees would be laid off through the new plans.

That doesn’t mean workers will be unaffected. Temporary workers could still be laid off through the restructuring, and full-time employees could be reassigned to locations outside Kanawha County.

However, any staff changes will follow collective bargaining agreements from the local postal workers union, according to the USPS press release.

The changes come as part of a ten-year plan from USPS to restructure operations nationally.

Members of the Charleston-based American Postal Workers Union 133 have hosted informational pickets since late 2023 over the proposed downsizing of a local mail processing facility.
Photo Courtesy of Tim Holstein/American Postal Workers Union Local 133

Some union representatives have expressed concerns that the changes will reduce jobs and mail services for rural communities most acutely.

But the West Virginia consolidation also comes with an investment.

According to USPS, nearly $23 million will be invested in the South Charleston facility to modernize services, improve technology and renovate break rooms.

Still, representatives with the Charleston-area American Postal Workers Union Local 133 (APWU) said they do not see the investment as a cause for celebration.

“While it is to no surprise the regurgitated language specified in this release seems to be positive, postal employees across the United States know otherwise,” Tim Holstein, vice president of APWU 133, wrote in a statement provided to West Virginia Public broadcasting.

Holstein wrote that the union’s concerns with increased delivery times and mail costs have not been quashed.

While the USPS might have reached a decision, Holstein said union workers still plan to challenge the changes to come.

“[APWU President Craig] Brown and I will continue fighting this consolidation to the fullest extent our contractual provisions allow,” he wrote.

“We request that members of the public continue to contact their senators, congressmen and congresswomen in opposition to this now planned change.”

After Charleston USPS Hearing, Union Workers Still Have Questions

When United States Postal Service (USPS) officials hosted a public hearing earlier this week, they hoped it would clarify the downsizing plans for a Charleston mail processing facility proposed last fall.

But representatives with the Charleston-based American Postal Workers Union (APWU) 133 said they left the hearing with more questions unanswered.

The Charleston Processing and Distribution Center is the only full USPS mail processing facility in West Virginia. With one final round of public comments on the USPS plans pending, union workers and state lawmakers are voicing concerns over the future of the facility and West Virginia’s mailing industry at large.

Changes To The Charleston Facility

Droves of concerned residents and postal workers filed into the Charleston Coliseum and Convention Center for the hearing Wednesday.

It came on the heels of months of intense protest beginning in the fall of 2023, when the USPS officials shared plans to move some local postal operations to Pennsylvania.

Findings published in January outlined these changes. The report said that certain West Virginia-based mail operations, like handling letters and smaller packages, would be transferred to Pittsburgh-area facilities.

It also stated that millions of dollars would be invested in improvements to the facility, like new mail sorting equipment and refurbished restroom and break room areas.

But Tim Holstein, vice president of APWU 133, said the need for these facility improvements reflects an already strained relationship between local workers and USPS officials.

“My question to the postal service is, if we’re concerned about LED lighting, better bathrooms and break rooms for employees, what have we been doing the last 30 years since that building has been there?” Holstein said.

According to Holstein, union frustrations with the USPS span longer than a few months. But the new slate of proposed changes has thrown into relief worries that union employees continue to hold.

A livestream of the USPS public hearing Wednesday evening shows community members and postal workers arising to address USPS officials and ask questions.
Credit: Courtesy of Tim Holstein/American Postal Workers Union 133

Union And Community Concerns

The proposed changes to the Charleston facility would bring no layoffs for career employees, according to the USPS findings.

In an email to West Virginia Public Broadcasting, Susan Wright — a USPS spokeswoman — said the initial plans would only affect 24 career employees, and that they would remain employed by the organization.

Wright did not specify what career changes might come for these employees. But Holstein said alternatives to layoffs, like transferring to another state, do not reflect the best interests of workers.

“We’re concerned that there possibly could be one of our members, if not more,” he said. “Multiple members could possibly be relocated or moved out of state, possibly uprooting families and lives.”

Debby Szeredy, executive vice president of the national APWU, visited Charleston to speak at Wednesday’s hearing. She said it is important that the USPS keeps these jobs local.

“These are good jobs for this community, and we don’t deserve to have them gone,” she said.

Additionally, both Holstein and Szeredy expressed concern that the changes would affect delivery times for West Virginia residents.

USPS officials have disputed this claim. During the hearing, USPS Coordinator Ted Hanson said “delivery services will be unaffected” by operational changes to the facility.

According to Wright, changes to the Charleston facility are part of a ten-year plan to enhance the USPS nationally through operational restructuring.

But Szeredy said that, time and time again, these changes only affect rural facilities and the communities that depend on them.

“Charleston does not deserve this. It’s actually very discriminatory, the case that all these rural sites are on our list,” she said. “There’s a number of them besides Charleston.”

Picketers line the roads of Charleston to voice concerns over potential layoffs at the state’s only USPS mail processing facility.
Credit: Courtesy of Tim Holstein/American Postal Workers Union 133

Eroding Trust

Holstein said that the buildup to Wednesday’s hearing has only exacerbated union frustrations with national USPS officials.

The hearing was initially slated for January, but was delayed with less than a week’s notice. It was rescheduled for Feb. 14, a holiday, and came after the USPS had already released its initial findings.

Together, Holstein said that these actions reflected an apathy on the part of the USPS toward union concerns.

“We believe that they did that with the malicious intent to keep the public away from hearing the truth,” he said.

Even lawmakers have taken part in voicing concern over how the hearing transpired.

Sen. Joe Manchin, D-W.Va, published an op-ed in the Charleston Gazette-Mail condemning the USPS “for not sufficiently communicating with stakeholders and impacted communities before final decisions are made.”

“I’m disappointed that we didn’t have that public hearing before they put their findings out,” Sen. Shelley Moore Capito, R-W.Va., told West Virginia Public Broadcasting Thursday. “That concerns me.”

USPS officials have stated they rescheduled the hearing because they needed more time to compile their findings, but Holstein said that the distrust it planted in union workers remains.

Meanwhile, Wright wrote that she and fellow USPS representatives understand the frustration local postal workers have for the proposed restructuring. “Change is uncomfortable and concerning for most people,” she wrote.

“It is important for our customers and employees to understand the [ten-year plan] is focused on improving all aspects of the Postal Service to ensure we are financially secure and operationally efficient for our immediate and long-term future,” she wrote.

But Holstein said that, until national USPS representatives are willing to work with his union to develop solutions by and for the local community, it is hard to believe they have workers’ best interest at heart.

“The problem is, the postal service has not approached the union in any sort of effort to try to make these changes, or to see what we can implement together as one to be productive,” Holstein said. “They haven’t done that.”

“Until they do that, obviously we look at this as a loss of trust,” he said.

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