W.Va. Service Dogs Enhance Quality Of Life For First Responders And Veterans 

“It’s quite an honor to remember our fallen heroes who have served for us,” Anjanette Montanó said. “It’s one of our favorite parts of this, we recognize the hurt from the families when they lose their hero but we want to take that loss and turn it into a way to honor someone who has honored us.”

A West Virginia based nonprofit is filling a therapeutic need for first responders and disabled veterans by training service dogs.

Founded by Wayne and Anjanette Montanó, Thin Line Service Dogs provides working Golden Retrievers to unsung heroes across the state and country.

Based in Hedgesville, Berkeley County, Anjanette Montanó said the organization’s name “Thin Line” references the line of danger crossed voluntarily by people in service to their fellow human beings.

She said each dog is named after a fallen hero. 

“It’s quite an honor to remember our fallen heroes who have served for us,” she said. “It’s one of our favorite parts of this, we recognize the hurt from the families when they lose their hero but we want to take that loss and turn it into a way to honor someone who has honored us.”

Through the connection established with the dog, the families of the fallen heroes are provided a sense of happiness and hope that their loved one is not forgotten.

The dogs are carefully selected as puppies for their health and temperament. 

“Through our breeding program, we make sure they have good solid hips and elbows and shoulders that tell us if they’re able to do that work,” she said.

The dogs receive specialized training to support veterans and first responders like firefighters, emergency medical technicians and paramedics dealing with post-traumatic stress or extreme stress in a variety of situations and settings. 

“Billy” is a service dog in training. He is named after William “Billy” Joseph Cashman of New Jersey, an Army veteran who died during 9-11.

Courtesy Thin Line Service Dogs

The dogs are also popular with Critical Incident Stress Management (CISM) teams looking for rapid response, or facility peer support dogs.

“We provide crisis response canines to work on peer support, CISM teams, or make morale visits,” she said. “We just placed a dog with the Leesburg Police Department. So departments like these are now finding that these dogs are becoming a great resource to support the mental health side of their job.”

She said sometimes departments will do a “train and trade” where they are able to raise the dog with Thin Line Service Dogs providing resources like food, vet care and crates.

“They’re able to raise that dog in their department without having the financial means because that’s paid through Thin Line for the immediate use of these American heroes,” she said.

Montanó said VA hospitals and firefighter rehabilitation centers have also expressed interest in obtaining service animals. In the future, she hopes to provide service dogs to health care and criminal justice facilities.

Montanó’s husband Wayne is a Navy veteran and a firefighter. Both he and Montanó have their own service dogs – an experience that inspired them to help others. 

After reading a report from the Ruderman Family Foundation that found first responders are more likely to die by suicide than in the line of duty, the couple became even more motivated to train the dogs.

According to the Centers for Disease Control and Prevention, depression and PTSD through constant exposure to death and trauma are the primary reasons first responders take their lives. 

Golden Retrievers are known for their gentle, affectionate and obedient nature, qualities Montanó said make them great service dogs.

“Golden Retrievers are proven over and over with their temperament,” she said. “They like to please, they love to work. They have a great on/off switch. They can go out and work but yet they can also come in and be readily available.”

The cost to cover the two years it takes to train the dogs is paid for by sponsors with each dog provided at no cost to their new owners. 

One of those dogs is Billy, a puppy sponsored by Hollywood Casino at Charles Town Races. 

“Billy is seven months old, he’s doing very well. He’s extremely smart, he was hand picked,” she said. “That’s what we do, we don’t take the whole litter, we take the dogs that show really great service dog prospects, and he’s not disappointing.”

Billy is named after William “Billy” Joseph Cashman of New Jersey, an Army veteran who died during 9-11. 

Members of Decatur Township, IN Fire Department.

Courtesy Thin Line Service Dogs

Cashman and a friend were on United Airlines Flight 93 headed to Yosemite National Park to go hiking when the plane was hijacked by terrorists and went down in a Pennsylvania field.

Cashman’s ties to 9-11, however, extend beyond that fateful flight. As a young man he had served as a paratrooper in the 101st Airborne Division – nicknamed the “Screaming Eagles.” He later became a welder teaching night classes to union apprentices.

During his 40 years with Ironworkers Local 46, Cashman’s skills helped construct the World Trade Center. 

Montanó said his story is a way to remind people about those who sacrifice their lives for others.

“The story about Cashman is, he is one of those unsung heroes, he built those World Trade Centers, and the thing that built him was the thing that took him away,” she said. “So we want to raise awareness that they are everyday people who have sacrificed their lives for us.”

The dogs assist their handlers with daily tasks, increasing mental stimulation and combating loneliness. 

The puppies start their training when they are just three days old to retain as much information as possible in preparation for when they are placed with puppy raisers.

The dog’s unconditional love provides more than a happy distraction. Montanó said the dogs have been shown to improve heart health due to anxiety and stress reduction and even help with emotional and social skills.

They also help their owners get more exercise and a better quality of sleep.

“The dogs also assist in making them get up and get moving,” she said. “A dog needs to go out and use the bathroom, a dog needs to be fed, a dog needs to be walked, it needs to be mentally stimulated so being able to get them out and do that brings them to a whole other focus than on themselves.”

All factors, Montanó said, that help people with physical and emotional disabilities like PTSD.

“The exercising piece of course. You know, lowering the heart rate, better fitness, better emotional state of mind when you’re focusing on something else, or something other than you,” she explained. “This dog becomes their workmate, their best friend, and the last thing you want to do is disappoint your best friend.” 

Active military members of 167th Airlift Wing in Martinsburg, West Virginia.

Courtesy Thin Line Service Dogs

Each hour caring for a Thin Line puppy is essential to its development as a future service dog. The puppy raisers work closely with Thin Line staff, providing monthly reports to help monitor the puppies’ progress. 

The puppy raisers need to provide a stable home environment, commit to once a week training and take the dog out into the community at least five days a week. The dogs participate in age appropriate socialization opportunities like public outings and medical visits.

“They’ll be taught how to interrupt a leg pumping, the stressors, the fist pumps, the hands on the heads. Those are key indicators of PTSD,” she said. “Every one of our dogs is taught these stressors so that if they’re working in a crisis response scenario, or with a first responder suffering from PTSD, we already have that started.”

The puppies are eventually returned to participate in advanced training. They are then matched with their new handler. The dogs are able to help manage a disability and provide a sense of security to their handler. They’re trained how to interrupt nightmares, a PTSD episode, retrieve mobility devices like braces, and even pull wheelchairs. 

Montanó said it’s important for the public to be aware of the boundaries surrounding the service dog team. She said it is important not to be tempted to touch or talk to the animal which can serve as a distraction and interfere with their job.

She said they are always looking for willing trainers.

“We’re always in need of puppy raisers and puppy sitters,” she said.” So being a puppy raiser, yes you do have to turn the dog in but we will take people who have no clue about training and train them – that’s part of the beautiful process about our mission.”

For more information about becoming a trainer or a sponsor, visit Thin Line Service Dogs or you can find out more on their Facebook page: https://www.facebook.com/ThinLineServiceDogs

Nonprofit Trains Service Dogs For Veterans, First Responders On This West Virginia Morning

On this West Virginia Morning, a West Virginia based nonprofit is filling a therapeutic need for veterans and first responders by training service dogs. Caroline MacGregor has the story.

On this West Virginia Morning, a West Virginia based nonprofit is filling a therapeutic need for veterans and first responders by training service dogs. Caroline MacGregor has the story.

Also, in this show, the Biden administration is asking Congress for domestic supplemental funding to assist with the opioid crisis and child care costs — some of which would come to West Virginia. Emily Rice reports.

West Virginia Morning is a production of West Virginia Public Broadcasting which is solely responsible for its content.

Support for our news bureaus comes from Shepherd University.

Caroline MacGregor produced this episode.

Listen to West Virginia Morning weekdays at 7:43 a.m. on WVPB Radio or subscribe to the podcast and never miss an episode. #WVMorning

Incarcerated Veterans Train Service Dogs for Other Veterans

Credit Kara Lofton / WV Public Broadcasting
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WV Public Broadcasting
Rachel Gregory’s service dog Missy demonstrates a “hug.” Missy has been taught by veteran inmates at FCI Morgantown to react when Gregory exhibits stress or anxiety.

At a federal prison in Morgantown, Jeff Marrero is working with his service dog Biley on how to close doors. The golden retriever walks over to the door, tugs the thick rope wrapped around the door knob and pulls it closed.

Marrero, a United States military veteran, is serving a nine year sentence for a non-violent drug charge. For the past two and a half years, he has worked as a part of the Veterans to Veterans Dog Program – an outreach initiative of the Morgantown-based service dog training program Hearts of Gold and West Virginia University. Dogs in the program are trained by inmates, then issued free of charge to veterans with post-traumatic stress disorder or mobility issues, veterans like Rachel Gregory.

Credit Kara Lofton / WV Public Broadcasting
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WV Public Broadcasting
Biley tugs a door shut as part of a training exercise at FCI Morgantown.

Gregory did not serve overseas, but suffers from PTSD due to a military-related sexual assault she was the victim of here at home. Missy helps her cope with the trauma, following her to work at Best Buy.

“We’re working on a cover me command right now,” she said. “Where eventually once I find someone to pair up with me and train she’ll notify me from a certain amount of distance behind me that someone is coming up behind me and I don’t freak out.”

Missy is also trained to lick her hand or lean against her legs when the dog senses Gregory getting stressed or anxious. Gregory says Missy’s presence and support helps prevent the panic attacks she used to experience and allows her to maintain a normal, healthy work schedule and social life.

When a trigger occurs, “I just focus in on her and I know that I’m ok,” she said.

Credit Kara Lofton / WV Public Broadcasting
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WV Public Broadcasting
Missy waits for Gregory at Best Buy. Gregory says despite the dog’s vest and service dog designation, most people do not respect that Missy is a working dog. “She gets plenty of love and playtime,” says Gregory. “But when she is out in public with me she is working.”

Marrero was one of the inmates who helped train Gregory’s dog Missy. Back at the prison, Marrero is putting Biley, who happens to be the littermate of Missy – through her training paces.

Marrero explains that the name – Biley – comes from the word bilingual. Marrero is teaching her commands in both Spanish and English so that if needed, she could go to a veteran for whom English is a second language.

At FCI Morgantown, there are now 19 veteran-inmates in the program. 10 dogs have completed training at the prison and been placed with veterans in the community. 12 more are currently in training, although a Hearts of Gold spokeswoman said not all of those will successfully achieve the rigorous designation of service dog. Some will instead become emotional support dogs, therapy dogs or pets.  

While the program benefits are clear for veterans who receive dogs on the outside, veteran inmate Michael Graboske says he’s benefited from the program too. Training dogs has helped Graboske deal with the stress and anxiety of incarceration.

“The first time I took a dog out, I took it out back to the playpen and I threw a ball and all kind of emotions were released,” said Graboske. “And from there on learning to work with the dogs and their behaviors –  teaching them it’s a beautiful thing after being in jail a long time and having the opportunity again – it opened me up to feel again. I was a complete shell and it brought me out.”

Credit Kara Lofton / WV Public Broadcasting
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WV Public Broadcasting
Vivien, Michael Graboske’s goldendoodle, grabs a bottle of medication off a table as part of a training exercise at FCI Morgantown.

Morrero agrees.

“It’s a win-win situation,” he said. “I like the concept of veterans for veterans because when we were in our forces we had each other backs. Because we are incarcerated now, this is a way for us to maintain that promise we made in the service.”

Veterans to Veterans is not just providing inmates with emotional rehabilitation, but also is teaching them a marketable skill they can use upon their release. All inmate-veterans participating in the program will have the opportunity to become certified service dog trainers and both Graboske and Morrero say they plan to continue their work once released.

Appalachia Health News is a project of West Virginia Public Broadcasting, with support from the Benedum Foundation.

Veteran Sues Morgantown Landlord over Service Dog

A former Marine has sued two Morgantown rental companies he says refused to rent an apartment to him if he brought his service dog.

  The Dominion Post reports Bradley Knox filed a lawsuit in Monongalia County Circuit Court on Monday against Rice Rentals Inc. and Stadium View LLC.

According to the lawsuit, Knox owns a service dog after being diagnosed with anxiety, depression and post-traumatic stress disorder.

Knox says despite his dog being a certified service animal, Rice Rentals told him he could not rent an apartment because of its policy forbidding animals.

Knox says the policy violates state and federal fair housing acts and the West Virginia Human Rights Act. He seeks unspecified damages.

Representatives from Rice Rentals did not respond to the newspaper’s request for comment.

Researchers Want to Know If Service Dogs Can Help Veterans Return to Civilian Work

Can service dogs help veterans living with post-traumatic stress disorder function in a civilian work environment? Researchers at West Virginia University are trying to find out.

 

Sometimes it’s hard to get interviewees to open up when you first meet them. 

 

“Bella, speak. Oh, inside voices. That’s very good.”

 

Meet Bella, a 2-year-old yellow Labrador retriever, and her trainer, Morgan Syring.

 

I caught up with them last week while Bella was showing off her skills to a group of kindergarten students touring the WVU service dog training center at the university’s research farm.

 

WVU Service Dog Program

The service dog program began 10 years ago as a class to give pre-veterinary students the chance to learn about animal behavior. But it now trains dogs for veterans who have both PTSD and mobility issues.

 

Credit Jesse Wright / West Virginia Public Broadcasting
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West Virginia Public Broadcasting
Bella retrieves a bottle of water for Morgan Syring at WVU’s dog training center at the WVU Research Farm.

The training center has all the things you would find in a typical house, from a living room and a set of stairs to a row of fridges that the dogs can practice opening.   

 

Bella trots over to fridge, pulls open the door and grabs a bottle. She hands it to Syring and closes the door.

 

Customized Skills

Syring says Bella has also been trained to provide a buffer for her person when he’s out in public. 

 

“Her person also likes a lot of space, so she’ll walk around her person to keep like an imaginary bubble around them. So she’ll just circle around her person if he gets uncomfortable,” Syring said.

 

Bella is nearing the end of her training. Dr. Jean Meade runs the service dog training program. She says Bella’s skills will be customized to fit her person’s particular needs.

 

“When he gets stressed, he strokes his beard,” Meade said. “So he wanted us to teach the dog [that] when he started to stroke his beard, to come and put her head in his lap as a calming thing.”

 

Meade said having a service dog can be a transformative experience for a veteran with PTSD.

 

“We have another veteran that could no longer stay in the same bedroom with his wife at night because he would have severe night terrors.”

 

So the veteran wears a heart rate monitor, Meade said.

 

“So that at night when he’s sleeping and his heart rate starts to accelerate, the dog awakens him before he goes into a nightmare, which has really changed his life.”

Credit Jesse Wright / West Virginia Public Broadcasting
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West Virginia Public Broadcasting
The service dog training center at WVU’s research farm off Stewartstown Road in Morgantown.

Empirical Evidence

Many veterans say that a therapy dog can help alleviate the effects of post-traumatic stress disorder. Now researchers at WVU are studying whether service dogs might help control the symptoms of PTSD in the workplace.

 

Dr. Meade says, “There’s a tremendous amount of anecdotal evidence that service dogs are really helping these folks, but there’s not a lot empirical evidence to support it. And so the VA is waiting for that empirical evidence to make their decision of whether they will fund benefits for psychological service dogs.”

 

“We’re trying to generate that empirical evidence as to whether or not service dogs could help veterans get back into employment and society,” professor Matt Wilson said. 

 

Working with psychology specialists at WVU, Wilson designed a scientific study to examine how dogs in the workplace affect veterans with PTSD. 

So would a therapy dog in a workplace provide stress release to someone that wasn't their dog … or do you really have to have that bond with the dog to get that kind of a response and benefit.

How the Study Works

During the study, veterans will be monitored in a simulated work environment while they perform mildly stressful tasks. Dr. Meade is also involved in the study.

 

“We have a computer-simulated task that is intended to induce stress. The veterans are hooked up to heart-rate monitors and eye-blink monitors and are asked to do this demanding task and then these physiological parameters are measured,” she said.

 

Two types of tasks will be used. One task is much like a hearing test, where participants are asked to respond to flashing lights on a screen. The other involves completing math problems. 

 

Because it can cost up to $25,000 to train a service dog, Meade says one of the study’s goals is to find out whether a therapy dog can provide that same benefit. She explained that a therapy dog doesn’t require the same intensive training that a service dog needs.

“So would a therapy dog in a workplace provide stress release to someone that wasn’t their dog, it’s just wandering around through the office setting, or do you really have to have that bond with the dog to get that kind of a response and benefit,” Meade said.

 

Project ROVER

The research is part of a WVU project called “ROVER.” ROVER stands for Returning Our Veterans to Employment and Reintegration.

 

Wilson said he is recruiting veterans with and without service dogs for the ROVER study. Wilson also encourages veterans across the nation to complete a survey on the Project ROVER website. Among other things, information gathered through the survey will aid in the design of more studies that focus on the barriers veterans with PTSD face in reintegrating back into civilian life.

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