DMV Services Back Online

All West Virginia Division of Motor Vehicles (DMV) services are back online after a mainframe issue, affecting multiple agencies, was resolved at 8:30 p.m. Thursday evening.

All West Virginia Division of Motor Vehicles (DMV) services are back online after a mainframe issue, affecting multiple agencies, was resolved at 8:30 p.m. Thursday evening.

Services were down for approximately 24 hours.
 
According to a Friday morning press release, all services at the 26 regional DMV offices and county sheriff’s offices are being offered. Online services and DMV Now kiosk services have also been restored.

All regional offices are open at their normal operating times as of Friday, April 19.
 
The mainframe computer outage was discovered late Wednesday, April 17. It affected driver’s licenses, IDs and motor vehicle registration renewals.

W.Va. To Offer Digital Vehicle Titles

This fall, the West Virginia Department of Motor Vehicles (DMV) will be able to provide out-of-state businesses with a fully-digital clearinghouse for vehicle titles. 

This fall, the West Virginia Department of Motor Vehicles (DMV) will be able to provide out-of-state businesses with a fully-digital clearinghouse for vehicle titles. 

Gov. Jim Justice signed House Bill 2506 which allows West Virginia licensed non-resident businesses to transfer existing out-of-state titles into a West Virginia title in their name, even when the vehicle is located in another jurisdiction.

“I am excited about this initiative, which will bring millions of dollars to the state of West Virginia and position us as a leader in innovation, as we have been so many times before,” Justice said. “I’m proud that West Virginia is the first state that’s setting the template for others to follow. My thanks go out to the legislature and to all those involved at the DMV for making this a reality.”

The legislation’s passage takes advantage of the advanced title and registration system that the DMV enabled in 2022.

“These advancements through our team at DMV have enabled West Virginia to be the first state in the country to offer fully digital vehicle services to businesses and consumers and will culminate in the introduction of the first fully digital vehicle title,” DMV Commissioner Everett Frazier said.

Tentatively, the DMV will begin offering digital title clearinghouse services by fall 2023. To prepare, the department made advancements to their processing systems including vehicle titling, registration and lien processing systems.

West Virginia’s Digital Title and Registration System expedites the title turnaround process from 45 days to less than one day.

Qualifying businesses will now be able to submit title transfer requests in a fully digital and secure way without the need for notarization or wet signatures on any title transfer documents.

Senate Clears Fee Increases to Help Roads

West Virginia senators have cleared a bill aimed at fixing roads by raising the state sales tax, DMV fees and the gas tax in certain instances.

The GOP-led Senate voted 25-9 on Wednesday to send the bill to the Republican-led House, which has been more reluctant to raise taxes.

The bill would raise about $316 million annually to put into roads. A one-cent hike in the current six-cent sales tax would yield the bulk of the money at $200 million.

About $66.3 million would be raised by increasing DMV fees, from driver’s licenses to car titles. Broadening and lowering the privilege tax on car purchases would raise $17 million.

Raising the gas tax by three cents when wholesale prices are $2 or lower, among other adjustments, would yield $33 million.

West Virginia Adjusts License Policy for Transgender People

 West Virginia is now letting transgender people more easily change their gender on their driver’s licenses and wear makeup and other accessories while taking license photos.

The switch follows a similar change to the license photo policy in South Carolina, where motorists can now dress how they identify themselves in their licenses. That state’s adjustment was required by a lawsuit settled in April.

West Virginia joins a growing number of states that have stopped requiring proof of completed gender change surgery, a court order or an amended birth certificate to switch genders on driver’s licenses.

Nationally, 15 states still require proof of surgery, a court order or a birth certificate, while four have unclear or unknown policies, said Arli Christian, National Center for Transgender Equality state policy council. Almost all of the rest require a health professional’s signature, with some requiring that the doctor attest to the patient’s ongoing gender change treatment.

On July 1, the West Virginia Division of Motor Vehicles issued a new policy prohibiting its employees from asking anyone to remove makeup, clothing, hair styles, hairpieces or accessories as long as they are not obstructing biometric face and neck features required for the license photo.

The policy was adjusted “to reflect changes in our current society,” said DMV spokeswoman Natalie Holcomb.

“The West Virginia Division of Motor Vehicles is committed to providing the best customer service possible, which can include adapting to the changing needs of our customers and modifying policy and procedure, within reason and the law,” Holcomb said.

And last month, the state DMV began allowing gender changes on licenses with a physician’s signature. The physician also has to fill out a box on a form that says: “In my professional opinion, the applicant’s gender identity is … “

Previously, West Virginia required a circuit court judge’s order acknowledging that a person has completed gender change procedures.

In separate instances at different West Virginia DMVs last year, two transgender women were told to remove makeup, jewelry and wigs for license photos last year.

Kristen Skinner, 45, left a Division of Motor Vehicles office in Charles Town with a license featuring her new female name and a headshot she says looks nothing like her.

Trudy Kitzmiller, 53, described a similar experience in May at the Martinsburg office. Disappointed, she left without a new license and kept her old one with the wrong name and an inaccurate photo.

In both cases, the two who were transitioning from male to female and say they were belittled and called names.

Skinner said she will soon begin efforts to obtain a new license.

“What they’ve done is, more or less, modernize to what a lot of other places are doing,” said Skinner. “The trend is moving toward ID as representing who you are, not somebody else’s idea.”

The Transgender Legal Defense & Education Fund said in a news release thatWest Virginia changed its policy amid the threat of legal action.

The fund had represented the female transgender teen in South Carolina who sued the DMV after she was told to take off her makeup. Part of a settlement in the case of 17-year-old Chase Culpepper required South Carolina to let people wear wigs, makeup and similar accessories to take a license photo.

South Carolina still requires a court order to change genders on a license.

Legal action also spurred Alaska to change one of its policies in 2012. Alaska now requires a health provider’s signature for a gender change after the American Civil Liberties Union sued on behalf of a transgender woman. The new form also requires the doctor to say the person has had treatment for the change, and the change is expected to be permanent.

Similar changes have also occurred at the federal level. In 2013, the Social Security Administration dropped a proof-of-surgery requirement to change people’s genders in its records.

In 2010, the State Department similarly removed the requirement for gender changes on passports. The U.S. Citizenship and Immigration Services did the same for green cards in 2012.

Tomblin Picks Reed for Commissioner of West Virginia DMV

Gov. Earl Ray Tomblin is appointing Patricia Reed as the new commissioner of the West Virginia Division of Motor Vehicles.

Tomblin announced the appointment Tuesday.

Reed has served as owner and broker of Reed-Patton Real Estate and as owner and principal agent of Pat Reed Insurance Agency.

She also was deputy commissioner in the West Virginia Office of the Insurance Commissioner.

Reed served two terms in the state House of Delegates and 12 years as a Raleigh County commissioner.

She is still a member of the Raleigh County Transportation Authority.

Reed replaces Steven Dale, who is retiring after first being appointed acting commissioner in January 2013. He also spent more than three decades in various roles with the DMV.

Dale earned about $83,000 in 2013. 

Tomblin Picks Reed for Commissioner of West Virginia DMV

Gov. Earl Ray Tomblin is appointing Patricia Reed as the new commissioner of the West Virginia Division of Motor Vehicles.

Tomblin announced the appointment Tuesday.

Reed has served as owner and broker of Reed-Patton Real Estate and as owner and principal agent of Pat Reed Insurance Agency.

She also was deputy commissioner in the West Virginia Office of the Insurance Commissioner.

Reed served two terms in the state House of Delegates and 12 years as a Raleigh County commissioner.

She is still a member of the Raleigh County Transportation Authority.

Reed replaces Steven Dale, who is retiring after first being appointed acting commissioner in January 2013. He also spent more than three decades in various roles with the DMV.

Dale earned about $83,000 in 2013. 

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